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Connection error


"RICKY"

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Hello,
I assume since you posted this post here, your connection is working. So for the first step i would like you to install TMP new. (because the launcher couldnt connect to the server)

If that helped you please let it us know, and even when not, a small feedback would be nice.

Greetings,

SebastianZ

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Hello @RICKY9618,

 

The simple solution to this error is to turn your modem off and on.

If you still get this error after applying this solution, please contact me again on this topic.

I will try to offer you other solutions.

 

Best regards,

pofii

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Hello there!  

  

Has your problem/question been resolved with the answer given above?  

The confirmation of the status of your problem/question helps us always keep our forum organized!  

  

I await your response.  

  

Kind Regards,  

Caramba2412 

TruckersMP Support 

Greetings,
Caramba2412   

TruckersMP Support Team Leader                                                                                                                                  

 

                                                                                                                        

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Hello, @RICKY9618
 

First off, thank you for creating a topic and welcome to the TruckersMP forum! ?


Solution 1:
> Goto C:\ProgramData\TruckersMP
> Delete both core_ets2mp.dll  files
> Start Truckersmp launcher as administrator and click on install the files.

 

Solution 2:
> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Restart your Computer
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
> Open The Launcher with admin privileges and click "Install Available Updates"

 

Solution 3:
> Download Ultrasurf.
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf
 
Solution 4:
Open any VPN program and try again.
Turn off firewall and anti-virus programs.
Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How +To+Clear+Your+DNS+Cache 

 

Solution 5:
1. Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 
2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10
3. Install these two programs:
.NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344
VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145
 

Kind Regards,
OmSaL

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Hello there!


Your topic has been inactive for 3 days since the last reply.


Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

You have 1 week to contact us.

I hope you understand. 


Thanks to all participation. 


Kind Regards,
Critical
TruckersMP - Support


//Locked and Moved to Inactive

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Hello there!


Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.


If you are still having issues, feel free to contact us here: https://truckersmp.com/support


Kind regards,
maksch
TruckersMP - Support


//Locked and moved to unsolved

maksch

Ex-Member of the Support Team 

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