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game glitching


a_s_42
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Hi , i'd like to inform you about a problem happend in the game after the last the last update , my game suddenly start glitching and the screen get black all i see is the dashboard , i have a video of it idk how to send it to you .
am waiting for a solution to this problem .
thanks in advance.

if u need a video contact me. 

 

photo_2021-06-24_23-43-15.jpg

AS4

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On 6/25/2021 at 3:00 AM, Crіtіcal said:

Hello there @a_s_42

 


Has your question been answered with the above suggestion?
Your confirmation of the status of your issue, helps us keep the forum organized!


I await your return!


Kind Regards,
Critical
TruckersMP - Support

problem solved , after I redownload the game and the launcher .

AS4

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14 hours ago, DepperitoR said:

Dear @a_s_42

 

As a last solution, delete ets2 and truckersmp launcher completely from your computer and reinstall it (including regedit data).  If the problem still persists, I suggest you format it.

 

Kind Regards,

DepperitoR

HI @DepperitoR 

I really appreciate your help , problem solved .

thanks again and happy Sunday . 

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AS4

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Hi @a_s_42

 

Please update the graphics card driver and Follow the solutions below in order.  The problem will be solved. 

 

Solution 1: 

  • Go to Steam Library 
  • Right Click on ETS2 
  • Properties 
  • Local Files
  • Click on verify of in-game files

 

Solution 2:

  •  Press the Windows Key + R (Win+R) on your keyboard
  •  Enter "%programdata%" and press Enter (without the quotes)
  •  Find the folder "TruckersMP", "ETS2MP" and delete that folder.
  •  Navigate to C:\Program Files\ or C:\Program Files (x86)\  and delete the folder named "TruckersMP Launcher"
  •  Go to our website and re-download and install the Launcher with admin privileges 

 

Solution 3:

  •  Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10
  •  Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 
  • Install the following programs:
  • .NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344
  • VisualC++ 2015,2017,2019 (64bit) : https://aka.ms/vs/16/release/vc_redist.x64.exe

 

Solution 4:

  • Delete the "save" file you used and create a profile again

If the problem is not resolved, you can contact us here.

 

Kind Regards,

DepperitoR

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15 hours ago, Crіtіcal said:

Hello there @a_s_42

 


Has your question been answered with the above suggestion?
Your confirmation of the status of your issue, helps us keep the forum organized!


I await your return!


Kind Regards,
Critical
TruckersMP - Support

thx for asking , no i still have the same problem 

 

AS4

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Hi there

 

You need to mark the Ets2 betas section as "none". If the problem is not resolved after doing this, I recommend that you turn off the microsoft firewall completely.

 

 

 

If the problem is not resolved, you can contact again here.

 

 

Kind Regards,

DepperitoR

 

 

 

Languages: I 🇹🇷I🇬🇧   DiscordDepperitoR#2148 

🇬🇧  | Rules | Ban Appeal | Report System | Feedback |

🇹🇷 | Kurallar Ban İtirazı Raporlama SistemiGeri Bildirim | 

 

1797472539_TMP.png.e59ae11c070d542b6b8fb   1919628800_role_ForumModerator.png.731ed

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Posted (edited)
21 hours ago, DepperitoR said:

Hi there

 

You need to mark the Ets2 betas section as "none". If the problem is not resolved after doing this, I recommend that you turn off the microsoft firewall completely.

 

 

 

If the problem is not resolved, you can contact again here.

 

 

Kind Regards,

DepperitoR

 

 

 

@DepperitoR sorry for answering late , i had exam 

I tried every thing and its still the same the launcher still doesn't run the game 😞

by the way its only ets2 doesn't run ats is normally running . 

Edited by a_s_42
more info

AS4

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Dear @a_s_42

 

As a last solution, delete ets2 and truckersmp launcher completely from your computer and reinstall it (including regedit data).  If the problem still persists, I suggest you format it.

 

Kind Regards,

DepperitoR

Languages: I 🇹🇷I🇬🇧   DiscordDepperitoR#2148 

🇬🇧  | Rules | Ban Appeal | Report System | Feedback |

🇹🇷 | Kurallar Ban İtirazı Raporlama SistemiGeri Bildirim | 

 

1797472539_TMP.png.e59ae11c070d542b6b8fb   1919628800_role_ForumModerator.png.731ed

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Hello there @a_s_42
 

Since you got your problem solved, I will go ahead and move this topic to solved topics. 
If you have anymore issues in the future, feel free to open a new thread in our forum or to create a support ticket on our website: https://truckersmp.com/support

 


Kind regards,
Winter~
TruckersMP Team


//Locked and moved to Solved Topics

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