Online Profile Sign in Failed

[panhara1]

Hello guys, I'm in trouble. I just reset my computer and redownload everything I had before. I get in the application, right after selecting the sever, I cannot get an access to my online profile as shown

https://imgur.com/a/JiSuGDj

[Fadex [PL]]

Hi, 

 

your problem is related only with World Of Trucks profile. You have to login to your WoT profile (not TruckersMP). You can still play on multiplayer by clicking "Continue in offline mode". Maybe there are some temporary problems with the WoT system. Alternatively, try logging in on https://www.worldoftrucks.com/en/. 

[panhara1]

So it means I can still play with other player in offline with WoT?

[Fadex [PL]]

3 minutes ago, panhara1 said:

So it means I can still play with other player in offline with WoT?

Yes you can. 

[panhara1]

Ookay, thank you!!

[[Mega Trans] CrystaL]

Hi,

try:

-If your login information work for https://truckersmp.com/ but you can't login ingame you should try one of these fixes. 
-First of all make sure you're logged in with the same Steam account which you were on when you registered at TruckersMP.
-Open notepad or a text editor.
-You need to write 2 rows, on 1st your email, on the 2nd your password.
-Now, copy the email from notepad and paste it in the ingame login screen using keyboard shortcut keys (CTRL+C for copy, CTRL+V for paste Please notice that these shortcuts may be different in your country. If they don't work, please inform yourself how you can do it on Google).
-Do the same for the password.
-Login.
-If the solution didn't work, you must have a strange character in the password that can't be recognized by the login system ingame.
-To bypass this problem, you should change your account password to only latin letters (a to z) and digits (0-9). Please notice that by doing this your password might lack in strength.
-In order to change your password, you must login at https://truckersmp.com/ press Edit Account, insert the new password twice confirm the old password twice and then press save data.
-I hope that one of these fixes worked and you`re now able to login ingame.
If the problem is not solved;
-You can create a ticket. https://support.truckersmp.com/ 

[General18]

Hello there!

Has your problem been solved with the above given suggestions?
Your confirmation of the status of your issue, helps us keep the forum organized!

We await your return!  

Sincerely,
General18
TruckersMP - Support

[Beenz.]

Hello there,  

Your topic has been inactive for 3 days since the last reply.
Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

Thanks to all participation.

Sincerely,
Beenz.
TruckersMP - Support  

//Locked and Moved to Inactive
 

[Winter~]

Hello there,

 

Due to this topic being unresponded after 1 week of being Inactive, I will move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

Winter~ | Support

TruckersMP Team

 

//Moved to Unsolved Topics