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Status update for feedback system


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Suggestion Name: Status update for feedback system

Suggestion Description: The web report system features over a status update on the system's load and usage. Applying the same feature to the feedback system will make others more aware of the waiting period and time of procession of their ticket.

Any example images: PREVIEW

Why should it be added?: -

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Hey,

 

The load on feedback is never severe enough to warrant any real delay in replies, with the rare exception of Game Moderation Management tickets due to the high influx. Even so, we believe that these tickets are responded to in a timely manner. 

 

This is largely due to the drastically low number of feedback tickets we get compared to reports. Over a 7 day period, reports will tend to be measured in thousands, with feedback tickets in the 10s. 

 

 

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