Connection Error - Retry

[Tbone12]

i keep getting this for awhile it goes away then comes back i have tried delecting atsmp and ets2mp folder and truckersmp launcher and now its not working and the folders for atsmp and ets2mp folders are gone and the launcher does wanna work anymore or update please help

Edited March 28, 2021 by BL4CK$K1LL
Non-informative topic title

[SvartWolf]

Have you checked your firewall to make sure that it's not being blocked? This can be a common issue amongst many users.

[Guest]

Hello there @Tbone12

 

First of all, welcome to TruckersMP Forum

 

1-)  Please check this topic as it deals with the same problem.
2-) See if the solutions presented will solve your problem.
3-) Otherwise, feel free to continue with that same topic in more details to be more accurate.

 

Check here: 

 

 

[Guest Cowie]

Hi there,

 

Sorry to hear about the error you are facing. Please try following these steps and let me know if it solves your problem:
 

• Press the Windows Key + R (Win+R) on your keyboard
• Enter "%programdata%" and press Enter (without the quotes)
• Find the folder "TruckersMP" and delete that folder.
• Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
• Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
• Open The Launcher with admin privileges and click "Install Available Updates" 

For other people who had this same problem, this solution helped them. Hopefully, it will also work for you!

 

Kindest regards,  

DJ ccowie  

TruckersMP Game Moderator Trainer

[ke4re1]

Hello, @Tbone12

Here are some solutions to you.
Solution 1:
-> Goto C:\ProgramData\TruckersMP
-> Delete both core_ets2mp.dll  files
-> Start Truckersmp launcher as administrator and click on install the files.

Solution 2:
-> Press the Windows Key + R (Win+R) on your keyboard
-> Enter "%programdata%" and press Enter (without the quotes)
-> Find the folder "TruckersMP" and delete that folder.
-> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
-> Restart your Computer
-> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
-> Open The Launcher with admin privileges and click "Install Available Updates"

Solution 3:
-> Download Ultrasurf.
-> Run Ultrasurf.
-> Open TruckersMP in Administrator Mode.
-> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
-> Exit Ultrasurf
 Solution 4:
-> Open any VPN program and try again.
-> Turn off firewall and anti-virus programs.
-> Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
-> Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How +To+Clear+Your+DNS+Cache 

Solution 5:
-> Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 
-> Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10
-> Install these two programs: .NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344
                                                    VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

 

Hope I can help you.

 

Sincerely,

Tony

[Crestune~]

Hello,

 

Has your problem solved yet? Your confirmation is important to keep the forum organised!

 

Looking forward to your reply!

 

Yours Sincerely,

Crestune 

TruckersMP Support 

[Tbone12]

atm i manged got it working somehow idk how i did it it working for now

[Jamie R]

 

Hello there,  

We are thrilled to hear that you were able to resolve your issue!

 

Should any further issues arise, please do not hesitate to create another topic, visit our Knowledge Base, or contact us through a Support Ticket!

 

-> Create a Support Ticket: https://truckersmp.com/support/ticket/create 
-> Knowledge Base: https://truckersmp.com/knowledge-base

—

 

Kind Regards,

 

Jamie R
Support Team
TruckersMP.

 

//Locked and moved to Solved.