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My profiles keep getting deleted in game


Tomithious

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Hello ive had this problem some years ago too that my profiles in game keep getting deleated i came back to the game maybe a year later a couple of days ago and noticed my old profile wasnt there even though i did upload it to the world of trucks website but i made a new account a couple of days ago i noticed yesterday that one dissapeared so i made a new one yesterday and today that one is gone too is this a common issue? im not sure whats going on if it helps my name is automaticly ttv-EliasAims because its linked to my steam and in game its tomithious because thats my original steam account name and i believe world of trucks website name 

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Hello!

Try this out:

Solution 1:

I would like to know if you are using 2 directories from which you are running you ETS ? If yes, i will write down below what the issue could be.

( This is an example ) I am using 2 separate directories to run ETS, one is located in ? drive and i use it for Singleplayer, the other one is located in ? and it is for Multiplayer.

So, the thing you should try ( if you are using 2 directories ) is to go to the one from where you run Singleplayer ( as you said, you see your profile in SP but no in MP ) and go to "profiles" and copy your profile from there ( profile is like a folder and it is named something like "4214213" and paste it in the other launching directory ( which is meant for Multiplayer ) as well in "profiles" , and after that enter again in MP and see if your profile is there.

Solution 2:

Go to Documents/Euro Truck Simulator 2 and from there you should be able to see a folder named "profiles(1.33.2.19s).bak"  ( depends on what version of the game you were last time playing on your profile ) and enter that folder  "profiles(1.33.2.19s).bak"  and you will see folder ( your profile ) named something like "4214213" ( this is just an example ).

This .bak folder is backup folder for your profile if you accidently delete it or lost it somethow, so you are able to recover it.

All you need to do from  "profiles(1.33.2.19s).bak"  folder is to copy that folder ( your profile ) named for example "4214213" and paste it in "profiles" folder which is located in Documents/Euro Truck Simulator 2 as well,and enter the game again. You should be able to see your profile again.

If this doesn't help you come back here and we will give you other solution !

Best regards,
CrystaLMartin.

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Hello there! ? 

     

Since you solved your issue, I will go ahead and move this topic to solve topics. 
If you have anymore issues in the future, feel free to open a new thread in our forum or to create a support ticket on our website: https://truckersmp.com/support

 


Kind regards,
Winter~
TruckersMP - Support 


//Locked and moved to Solved Topics

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