daankeeper Posted January 9, 2021 Share Posted January 9, 2021 Link to comment Share on other sites More sharing options...
0 LetiFreshi Posted January 9, 2021 Share Posted January 9, 2021 Heya, Have you tried restarting your computer and router, as well as launching TruckersMP as administrator? If all this hasn't worked try reinstalling the TruckersMP Launcher. 1. Open your Windows Search and search for %programdata%. It should find a folder called %programdata% - open that folder. 2. Once you opened that folder, try to find the folder TruckersMP and delete it. 3. Open your documents and delete the folder(s) ETS2MP / ATSMP 4. Once you have done that, open your windows control panel and head over to programs and features. Once you are in there, delete the TruckersMP Launcher. 5. After that head over to https://truckersmp.com/download and download the Launcher. 6. Once the launcher is downloaded, run it as Administrator and follow the instructions. Please make sure to enter the correct ETS 2 / ATS path(s). I sure hope I could help you! Kind regards, Link to comment Share on other sites More sharing options...
0 KasperE Posted January 9, 2021 Share Posted January 9, 2021 Hello there! Has your problem been solved with the above suggestion? Your confirmation of the status of your issue, helps us keep the forum organized! We await your return! Sincerely, KasperE TruckersMP - Support Read the Rules - Report a Player - Appeal a Ban - Contact Support Link to comment Share on other sites More sharing options...
0 OmSaL Posted January 9, 2021 Share Posted January 9, 2021 Hello, @daankeeper First off, thank you for creating a topic and welcome to the TruckersMP forum! Solution 1: > Goto C:\ProgramData\TruckersMP > Delete both core_ets2mp.dll files > Start Truckersmp launcher as administrator and click on install the files. Solution 2: > Press the Windows Key + R (Win+R) on your keyboard > Enter "%programdata%" and press Enter (without the quotes) > Find the folder "TruckersMP" and delete that folder. > Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher" > Restart your Computer > Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/ > Open The Launcher with admin privileges and click "Install Available Updates" Solution 3: > Download Ultrasurf. > Run Ultrasurf. > Open TruckersMP in Administrator Mode. > Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears. > Exit Ultrasurf Solution 4: Open any VPN program and try again. Turn off firewall and anti-virus programs. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How +To+Clear+Your+DNS+Cache Solution 5: 1. Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10 3. Install these two programs: .NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344 VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145 Has your question been answered with the above given answer? Your confirmation of the status of your issue helps us keep the forum in an organised manner. Greetings! Report a User | Appeal a Ban | Feedback System | Support System | Knowledge Base | Event Request | Rules | Event Rules | Meet the Team | Join the Team Link to comment Share on other sites More sharing options...
0 JoxyS Posted January 9, 2021 Share Posted January 9, 2021 Hello there, Has your question been answered with the above given information? A short confirmation of the status of your topic helps us to keep this forum organized. I am looking forward to hearing from you. Kind regards, JoxyS TruckersMP Support JoxyS TruckersMP + TruckersMP Rules | Report a Users | Appeal a Ban | Contact Support Have a Good Trip!! Link to comment Share on other sites More sharing options...
0 Stubborn. Posted January 12, 2021 Share Posted January 12, 2021 Hello there! Your topic has been inactive for 3 days since the last reply so I will have to move this topic to Inactive Topics. If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request. You have 1 week to request this. Thanks to all participation. Sincerely, Stubborn__ TruckersMP - Support //Locked and Moved to Inactive Link to comment Share on other sites More sharing options...
0 Beenz. Posted January 19, 2021 Share Posted January 19, 2021 Hello there, Due to this topic being unresponded after 1 week of being Inactive, I will move it to Unsolved Topics. If you are still having issues, feel free to contact us here: https://truckersmp.com/support Kind Regards, Beenz. TruckersMP - Support //Moved to Unsolved Topics Language: English Support System | Knowledge Base | TruckersMP Rules | Feedback System Remember stay positive Link to comment Share on other sites More sharing options...
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