I have profile problems.

[ClaudyuTM]

Hello, I have a profile problem. it was an update and when I joined TruckMP it can't find my profile ... I searched in the Document and it was deleted. a tip please. 

I am always erased and lose everything I do even if I save what can I do?

['Carter]

Hello,

 

Have you tried uninstalling truckers mp and reinstalling? In that case may be reinstalling be reinstate your file that you've lost.

If it's a problem with ets maybe try loading a save or even reinstalling the game as well.

[IBERIA454]

Hi @ClaudyuTM

Try this: 

 

Solution 1:

I would like to know if you are using 2 directories from which you are running you ETS ? If yes, i will write down below what the issue could be.

( This is an example ) I am using 2 separate directories to run ETS, one is located in "C:" drive and i use it for Singleplayer, the other one is located in "C:" and it is for Multiplayer.

So, the thing you should try ( if you are using 2 directories ) is to go to the one from where you run Singleplayer ( as you said, you see your profile in SP but no in MP ) and go to "profiles" and copy your profile from there ( profile is like a folder and it is named something like "4214213" and paste it in the other launching directory ( which is meant for Multiplayer ) as well in "profiles" , and after that enter again in MP and see if your profile is there.

 

Solution 2:

Go to Documents/Euro Truck Simulator 2 and from there you should be able to see a folder named "profiles(1.33.2.19s).bak"  ( depends on what version of the game you were last time playing on your profile ) and enter that folder  "profiles(1.33.2.19s).bak"  and you will see folder ( your profile ) named something like "4214213" ( this is just an example ).

This .bak folder is backup folder for your profile if you accidently delete it or lost it somethow, so you are able to recover it.

All you need to do from  "profiles(1.33.2.19s).bak"  folder is to copy that folder ( your profile ) named for example "4214213" and paste it in "profiles" folder which is located in Documents/Euro Truck Simulator 2 as well,and enter the game again. You should be able to see your profile again.

If this doesn't help you come back here and we will give you other solution !

Best regards,
@IBERIA454 - [HPCYS]

[VSOUSA14]

Hello @ClaudyuTM

 

 

See if this helps you.

[Nicоlás]

Hello!  Have you tried checking the integrity of the files from the steam? If you don't know how to do it, I'll give you a few steps and try

1 Start Steam
2 Library
3 Right click on Euro truck simulator 2
4 Local archives
5 Checking file integrity

I hope it helps! 

[maksch]

Hello there @ClaudyuTM,

 

Did you get the answer you were looking for with the answers given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!

 

Im looking forward to hearing from you. 

 

Kind regards,

maksch

TruckersMP Trial Support 

[Krisi]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM our support team members, we will open this again.

Thanks to all for participation!

Kind Regards,
Krisi1051
TruckersMP - Support & Add-On Team

//locked and moved to Inactive.

[Winter~]

Hello there,

 

Due to this topic being unresponded after 1 week of being Inactive, I will move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

Winter~

TruckersMP - Support

 

//Moved to Unsolved Topics