ATS/ETS Booting Crash

[Smoke115]

Somebody Help I Trying To Fix It Like A Months Helpp !!

 

 

 

 

Crash log created on: Wed Jan  6 20:13:35 2021
Build: 1.39.3.17s 1fc9b7de7459
OS: x86_64 / Windows 10 x64 (version 10.0)
CPU: Intel(R) Core(TM)2 Duo CPU     E6550  @ 2.33GHz at 2328000
MEM: Phys:3263 Virt:134217727
GPU: <unknown> Mem:0 Ver: 0

AvailMEM Virt:134211788 Phys:297 Total:965
TotalMEM Virt:134217727 Phys:3263 Total:6591
Exception code: C0000005 ACCESS_VIOLATION
EXE Base address: 00007FF7ED5B0000
Fault address: 00007FF80DFD68D4 0002:000048D4 C:\WINDOWS\SYSTEM32\d3d11.dll

Registers:
RAX:0000024A89432E20
RBX:0000000000000000
RCX:0000000000000000
RDX:0000000000000000
RSI:0000000000000000
RDI:00000055058FEC30
R8:00000055058FEB28
R9:00000055058FEB21
R10:0000024AE4A75078
R11:0000000000000400
R12:0000024AA2524040
R13:0000024AE4A74FB0
R14:0000024AE4A75070
R15:0000000000000400
CS:RIP: 0033:00007FF80DFD68D4
SS:RSP: 002B:00000055058FEA90 RBP:00000055058FEB91
DS:002B  ES:002B  FS:0053  GS:002B
Flags: 00010206
RIP preamble: 58 B6 00 00 49 8B D9 49 0B D8 4D 85 DB 49 0F 44
              D9 40 F6 C7 08 0F 85 66 B6 00 00 48 8B 6C 24 38
              48 8B C3 48 8B 5C 24 30 48 8B 74 24 40 48 83 C4
              20 5F C3 CC CC CC CC CC CC CC CC CC 48 83 EC 38
RIP bytecode: 48 8B 41 58 4D 8B D0 44 0F B6 81 0C 01 00 00 44
              8B DA 8B 91 B8 00 00 00 41 8B CB 4C 89 4C 24 28
              44 8A 88 2B 04 00 00 4C 89 54 24 20 E8

[JJay]

Hello,

 

Could you tell us what appears at your screen? It would help us with finding proper solution.

Send us a picture of the error message or tell us what appears at your screen.

Anyway this article may help you: https://truckersmp.com/knowledge-base/article/764

Take a look here as well:

 

Kind Regards,

JJay

Retired Team Member

[Colored_Greens]

The crash log you sent is really only useful to SCS devs. It would more useful to send game.log.txt after a crash, which you can find in:

C:\Users\your username\Documents\Euro Truck Simulator 2

 

Though if I had to guess at the issue I would suggest disabling any mods you might use, updating your graphics drivers or launching from steam with OpenGL.

[JoxyS]

Hello there!

Has your question been answered with the above suggestions?
Your confirmation of the status of your issue, helps us keep the forum organized!

I await your return!

Sincerely,
JoxyS
TruckersMP - Trial Support

[Smoke115]

It Shows Nothing Just Crashing And Black Screen On ATS , But On ETS Just Crashing And It Showing Me ETS2- Has Stopped Working This is The ETS 2 game.log:

 

I Havent Any Mods And Also I Already Updated All Drivers

 

00:01:38.673 : <ERROR> [dx11] Failed to allocate buffer of 10485760 bytes.
00:01:38.673 : <ERROR> d:\buildbot\slaves\win_slave\final_build_ets2_138_windows_bin_steam_x86\build\prism\src\engine\gfx\dx11\dx11_buffer_storage.cpp(66): ?buffer_storage_allocate@dx11_device_t@prism@@UAEIIW4r_buffer_lifetime_t@2@I@Z: Failed to allocate buffer
 

[aalb75]

It looks like you run out of memory when you start the game.

You only have 3,2 GB of ram in your system, that is under the minimum requirement of the game. 

And when you start the game you only have 297 kb of ram available.

One solution could be to close some of the background task that your not using when gaming.

Another solution is to upgrade you ram to a higher capacity, depending on how much your motherboard supports.

[Critical]

Hello there! 

Your topic has been inactive for 3 days since the last reply.

Because of inactivity, I will have to move this topic to Inactive Topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request.

You have 1 week to contact us.

I hope you understand. 

Thanks to all participation. 

Sincerely,
TheRealKing
TruckersMP - Trial Support

//Locked and Moved to Inactive

[Winter~]

Hello there,  

 

Due to this topic being unresponded after 1 week of being Inactive, I will move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

Winter~

TruckersMP - Support

 

//Moved to Unsolved Topics