I cannot drive the truck when I enter the game, I cannot move the mouse and I get errors like this. please help me.sorry my english

[bris]

[BloodHaven]

Hello @bris,
Probably your profile was damaged for some reason. Try to download a new save and play.

[fs7-]

Hello, 

 

This solution should fix the problem.

 

Delete the following files:

 

Documents/Euro Truck Simulator 2/config.cfg

Documents/Euro Truck Simulator 2/profiles/<profilehexcode>/config.cfg

Documents/Euro Truck Simulator 2/profiles/<profilehexcode>/controls.sii

 

Then try again.

 

The profile hexcode differs for each profile. The correct profile folder is usually the folder that has been recently changed.

['Carter]

Hello there!,

 

Try the following:

 

-Re download your game

 

-Re download TMP (if you're trying in TMP)

 

-Check integrity of game files

 

 

Also, if you're not able to see the drive button in the bottom left corner then put your resolution down possibly.

 

 

[JoxyS]

Hello there,

Did you get the answer you were looking for with the answer given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!
I look forward to your response  

Kind Regards,
JoxyS
TruckersMP - Trial Support

[bris]

12 hours ago, Sleix said:

Hello, 

 

This solution should fix the problem.

 

Delete the following files:

 

Documents/Euro Truck Simulator 2/config.cfg

Documents/Euro Truck Simulator 2/profiles/<profilehexcode>/config.cfg

Documents/Euro Truck Simulator 2/profiles/<profilehexcode>/controls.sii

 

Then try again.

 

The profile hexcode differs for each profile. The correct profile folder is usually the folder that has been recently changed.

I hear the engine sound but there is a black screen

 

 

[bris]

12 hours ago, BloodHaven said:

Hello @bris,
Probably your profile was damaged for some reason. Try to download a new save and play.

I hear the engine sound but there is a black screen

[bris]

I hear the engine sound but there is a black screen

 

[bris]

11 hours ago, JoxyS said:

Hello there,

Did you get the answer you were looking for with the answer given above?
Your confirmation of the status of your issue/question helps us keep the forum always organized!
I look forward to your response  

Kind Regards,
JoxyS
TruckersMP - Trial Support

problem is not fixed

 

[fs7-]

Hello, 

 

Please  try this Steps:

 

• Search in your System for the Name -> regedit
• After you opened it search for the Names -> TruckersMP and ETS2MP
• Delete all the Files what regedit is searching for you
• Turn off your Anti Vir
• Download the Launcher new from there -> https://truckersmp.com/download
• Install the Launcher
• Start the Launcher with -> Admin
• Should this Steps still not fix your Problem, please create some Support ticket over
• there and explain what you already did -> https://truckersmp.com/support

[MightyPower]

Hello @bris

 

 

Your topic has been inactive for more than 3 days since the last reply.

Because of inactivity, I will have to move this topic to "Inactive" topics.

If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request (you have 1 week to contact us).

I hope you understand. 

Thanks to everyone for the assistance!

 

Kind regards,
MightyPower
TruckersMP - Support

//Locked and Moved to Inactive

[General18]

Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

General18

TruckersMP Support

 

//Moved to Unsolved Topics