[SCS Blog] SCS Merchandise Shop: Packing The Last Orders

[SCS Blog]

On the 30th of November 2020 at 23:59UTC, our SCS Software Merchandise Shop came to a close. However, before the official closing time, many of you made orders of what limited number of items we had left in stock. We really do appreciate and thank all of you for the incredible support you gave our shop during its final few days! 

As we have received many inquiries into the status of your orders, we wanted to provide an update to clarify information regarding current orders from our shop.

We'd like to assure everyone who checked out before the official closing time and date, that your order  has been fully processed and will be fulfilled. All orders made will be shipped by regular post and in most cases, no tracking numbers will be provided (except for a very few certain exceptions, which you will be contacted by us). We apologize for any inconvenience this may cause. 

As you can see from the pictures, our e-shop team has been inundated with the amount of orders received and has been working hard to fulfill them all. The current situation in the Czech Republic means that our team is working in a very limited capacity whilst covid-19 restrictions are still on-going. This also means shipping to and from our office is also very limited, as the local post services and couriers are flooded with not only regular packages but also the huge amount of orders that the Christmas season brings. 

While we understand that many of you are hoping to receive your orders as quickly as possible and perhaps even for Christmas, we are unable to provide an estimate on when orders will be delivered to their destination. We hope you understand and we ask for your time and patience with the delivery of your order. 

We'd also like to assure you that the closure of our merchandise shop does not affect our current simulation titles or the progress of future DLC's and projects. This only affects our official merchandise shop and does not mean the end of support for Euro Truck Simulator 2 or American Truck Simulator. We have plenty of exciting development news to share with you in the future.

If you do have any questions about existing orders made before the closing date, please contact the email: [email protected]. Any emails made to any other official SCS Software email (such as info, press, etc) might be missed and not answered. 

We thank you for your patience and support! 

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