An error occurred while contacting our update servers....

[FeZzY123]

https://steamuserimages-a.akamaihd.net/ugc/1646592043232945657/5CDDB24A6E4D3FCB18CCB6B36B8BF93B64480D12/

 

any help? im stuck on this and cant play Multilplayer...

 

[Guest EmreBEKAR]

Hello, you can solve your problem with these solutions

 

Solution 1:

> Goto C:\ProgramData\TruckersMP
> Delete both core_ets2mp.dll  files
> Start Truckersmp launcher as administrator and click on install the files.

 

Solution 2:
> Press the Windows Key + R (Win+R) on your keyboard
> Enter "%programdata%" and press Enter (without the quotes)
> Find the folder "TruckersMP" and delete that folder.
> Navigate to C:\Program Files\ and delete the folder named "TruckersMP Launcher"
> Restart your Computer
> Go to our website and re-download and install the Launcher with admin privileges https://truckersmp.com/download/
> Open The Launcher with admin privileges and click "Install Available Updates"

 

Solution 3:
> Download Ultrasurf.
> Run Ultrasurf.
> Open TruckersMP in Administrator Mode.
> Install the available updates (only the first run with Ultrasurf), wait for it to finish and Launch button appears.
> Exit Ultrasurf
 
Solution 4:
Open any VPN program and try again.
Turn off firewall and anti-virus programs.
Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems
Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How +To+Clear+Your+DNS+Cache 

 

Solution 5:
1. Run the program as an administrator (right-click the shortcut and select 'run as an administrator' and accept the UAC prompt. 
2. Run TruckersMP in compatibility mode for Windows 10, please follow this guide https://www.laptopmag.com/articles/set-compatibility-mode-windows-10
3. Install these two programs:
.NET Framework 4.6.2: https://www.microsoft.com/en-us/download/details.aspx?id=53344
VisualC++ 2015 https://www.microsoft.com/en-us/download/details.aspx?id=48145

[FeZzY123]

Hello,

 

I tried everything and The Problem still apears and i dont know what to do 

[Aspеct]

Hello @FeZzY123,

 

I can recommend you to do this:

 

1)Restart your router/modem & PC

2)Go to "This PC" and copy/paste this path C:\Users\%USERNAME%\AppData\Local\Microsoft\Windows\WebCache & C:\Windows\Temp\WebCache (if available).

3)Delete all files from both folders.

4)Launch the launcher as administrator and try again.

 

I hope i could help you and you will be able to play in TruckersMP

 

King Regards,

[Demir]´Denizlili.

[KasperE]

Hello there!

Has your problem been solved with the above suggestions?
Your confirmation of the status of your issue, helps us keep the forum organized!

We await your return!  

Sincerely,
KasperE
TruckersMP - Support

[Stubborn.]

Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Due to the inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM our support team members, we will open this again.

 

Thanks to all for participation!

Warm Regards,
Stubborn__
TruckersMP - Support

//Locked and Moved to Inactive.

[Rico]

Hello,

 

I am going to move this topic to the Unsolved Section because it has been inactive again for a week.

Do not hesitate to contact us again by creating another topic or a support ticket!

 

//Moved to Unsolved