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need some help with something


trixxter77

Question

Hello guys i know someone here can help me?

 

So i have friend who tries to log into truckers mp web page so he can start trucking online but he's caught in some weird reset loop. He forget his login and everytime he tries to reset his password the system says its sending him a reset email but he never gets it. There might some shananigans with his account like maybe he fat fingered his email address im not sure but if someone could help me, help him. I dont want to post here his info, but he was thinking of creating another account if that would even work i dont know. Please help or any info would be great.

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Hello @trixxter77!

Please ask your friend to try the following steps to recover his account so that he does not have to make a new one. 

1.Logout of your аccount and follow the link (https://truckersmp.com/support/ticket/create)
2.Log in to your steam account
3.Select an account problem category and answer the questions

Let me know if this has helped

Kind regards, 
- TARK777

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Greetings @trixxter77,


Hope you are doing great. Very pleased to see you are helping your friend as well as using our forum as our medium. I would love to say the same answer as Tark777 said above as a Supporter would have better idea on this problem and we would be very happy to help him as well. If you are satisfied with the above answer then you can reach us back here with a confirmation.

This helps us keep the forum organized. We will be awaiting for your confirmation on the status.


Regards,
Winter~
TruckersMP Support

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Hello there!

 

Your topic has been inactive for 3 days since the last reply.

Due to the inactivity, I will have to move this topic to Inactive Topics.

If you still have any questions about this, feel free to DM our support team members, we will open this again.

 

Thanks to all for participation!


Warm Regards,
Stubborn__
TruckersMP - Support


//Locked and Moved to Inactive.

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Hello there,

 

Due to this topic not wanting to be opened after 1 week of being Inactive, I will have to move it to Unsolved Topics.

If you are still having issues, feel free to contact us here: https://truckersmp.com/support

 

Kind Regards,

General18

TruckersMP Support

 

//Moved to Unsolved Topics

General18

TruckersMP

My supported languages: English, Danish

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