Launcher problem.

[ugogatto]

hi i tryed to play online recently but the launcher dont work please help

Edited November 12, 2020 by XFMaster9666
Title edited. (§4.3)

[GEMINaai_ZA]

Hello @ugogatto!

First off, Thank you for creating a topic on forum.  

To help assist with the issue you're currently facing, have a look at this article. (https://truckersmp.com/knowledge-base/article/18) 
The Article serves as a guide to correctly installing TruckersMP as well. Make sure you followed each and every step of the guide correctly. 
I would suggest you to delete the launcher and reinstall the launcher whilst following the above mention guide. 

Please let me know the above comment has assisted you in fixing your issue. 

Kind regards, 
- TARK777

[EULas]

Hello there.

 

I am going to move your topic to the respective section since you're looking for Help. Next time, if you have any questions, please consider creating a topic in the Help section as this section is not the correct place for questions or help related stuff.

 

You can find the help section here - https://forum.truckersmp.com/index.php?/forum/55-help/

 

Moved to "Help" Section

[Mr.Drexy]

Hello @ugogatto  

 

 

Mostly, this problem occurs due to incorrect game folder specified. It can also happen after reinstalling the operating system or steam. First of all, you have to make sure that this is the cause of the problem. To make sure of this, you must do the following:

STAGE 1

1-Steam> Library> Open games

2-Right click on Euro Truck Simulator 2 and open properties.

3-When the Properties window opens, enter the LOCAL FILES tab and click BROWSE LOCAL FILES

4-A folder containing the game files opens. Note the location of this folder.

STAGE 2

1-Open "Run" with Windows + R keys on your keyboard

2- Type regedit and enter it.

3-Find the location of 3-HKEY_LOCAL_MACHINE \ SOFTWARE \ TruckersMP.

4- Open the "InstallLocationETS2" parameter value.

If there is a difference:

> Copy the address of the Step 1 folder.

> Double click on the "InstallLocationETS2" parameter value and replace it with the address there.

 

 

Now the problem should be resolved if the game version meets the multiplayer requirements. Remember, always run launcher as administrator!

If it doesn't solve your problem, you can always create a support ticket: https://truckersmp.com/support

 

 

And I hope this fixes your problem.

 

Kind Regards

Drexy

[Krisi]

Hello there,

 

Did you get the answer you were looking for with the answers given above?  
Your confirmation of the status of your issue/question helps us keep the forum always organized!

 

Kind Regards,

Krisi1051

TruckersMP - Support & Add-On Team

[ugogatto]

for some reason the launcher update but didnt let me run the game now i have reisntalled the launcher and seems to work thanks a lot @Tark777

[KasperE]

Hello there! 

 

We are glad to hear that you were able to solve your issue.

Thank you to everyone for helping here!

If you require more help in the future, please do not hesitate to create another Topic or a Support Ticket.

 

Kind Regards,

KasperE

TruckersMP - Support

 

// Locked and moved to Solved Topics