Hello @RMI Team Fu Chuan
The hiring of moderators depends on the management, however there is a time required for them to look for new players to be a future game moderator, but currently there are more than 60 moderators, and of course, not everyone lives in the same place or has the same time zone, the report moderators in turn, work daily to reduce this number of reports on the site, but per day they must receive more than 50 new reports, which significantly increases the response time of your report. As mentioned above, hiring new people will not reduce this time, it is worth mentioning that each team member has free time to be supporting us, some with scarce time and others with more time. It will be necessary to have a little patience when posting a new report, and always remember that the team is doing everything possible.