Hello.
The game moderators have a personal life outside just like us, they don't receive anything to be on the team, just volunteers like the others. I believe there are enough people to moderate the game, but they don't do it daily, they can't stay in the game for 24 hours, so when you are on a server where the number of players is below 1,000, please capture the game and report it on the website, I believe the response will be faster, in addition, the moderators cannot be on all servers constantly. This is literally a question that everyone asks when they are uncomfortable when there is no moderator to assist them at that moment, be patient, capture the screen and report it directly on the platform's website. Moderators work tirelessly to prevent player errors within the game, remember that they are volunteers.