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JeffSFC

Veteran Driver VII
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Posts posted by JeffSFC

    [ANSWERED] Reporting question(s)

    in Answered Questions

    Posted

     What format of video files?

    • The easiest and most preferred place for reports to be uploaded is YouTube, but there's other hosting platforms available as well.

    What kind of details do you want typed out in the report, are time stamps in the report to specific events helpful, ect?

    • If the video isn't clipped for the sake of removing anything unnecessary to the incident itself, timestamps are preferred or provide the timestampped link like what YouTube offers. This will cut down on response time and make it easier for the GM to review your report. As far as details, you don't need to provide any. A simple evidence link is enough unless it's a longer video with multiple instances with the same perpetrator. Then it would be beneficial to add the times where the incidents occurred.

    When a GM is opening a report that was submitted on the website, what would that GM like to see to make the report as seamless, difficult to appeal, easy open and close as possible? I believe the in game system is the best way, as the mod will be able to see every angle of the situation. However as stated elsewhere, they expire after 10 minutes to keep the queue reasonable for GM's to manage, because there are times it jumps pretty high. That can allow some serious violations to go unnoticed by TMP staff, at no fault of the staff of course. 

    • As long as the video shows the user's name and contains enough content to thoroughly show what occurred, we will do the rest. While our in-game reporting system does allow us to manipulate the angle of the camera to get the best view of the incident as we possibly can, we unfortunately don't manage to handle all of them which is why we want players to use the website as a backup.

    I hope my answers are adequate enough. Let me know if you have any more questions. ?

    • HaulieLove 1

    What happens if somebody else uses my account, but I still get banned?

    in Unsolved Topics

    Posted

    You agreed to the rules when you created your account as well as after any subsequent rule changes. It's right at the top and it's quite difficult to miss if you actually read through them. You are responsible for your account.

     

    §1 - Service-wide rules

     

    §1.1 - Account

    You are responsible for your own account. When rules are being broken, we will punish the account that broke them, no matter who was playing at that time.

     

    https://truckersmp.com/rules

     

    ~ Jeff

    • Upvote 3

    FPS drops

    in Solved Topics

    Posted

    This experience is a product of the TruckersMP. Neither ETS2 or ATS were built with a multiplayer client in mind. The best way to mitigate low FPS is to stay out of areas with 50+ people in a single instance or drive in 3rd person when you are in busy areas.

    Recommendations on the recruitment of managers and the uploading of reporting videos

    in Rejected

    Posted

    Hello,

     

    In response to your 2nd suggestion, employing an individual to simply upload evidence for Chinese players to see isn’t feasible. That just simply requires too much overhead. In addition to that, the overwhelming majority of this community relies on YouTube for their evidence. We try to account for as many as we can, and not make specific roles or rules for subsets of players.

     

    Thank you, 
    ~ JeffSFC

    • Upvote 3

    Arcade mode ProMods Server

    in Rejected

    Posted

    If the "ProMods maps highways were designed for highspeed travel @~140-150kmh", then why do the overwhelming majority of the motorways have an 80-90 km/h limit which is clearly visible in the route advisor?

     

    A little bit of research would net that the vast majority of EU countries limit HGV's to 90km/h max.

    • Thanks 2
    • Upvote 5

    Temporary rules (valid during an event or a convoy)

    in TruckersMP Rules

    Posted

    Type of Event: Convoy/Truckfest

    Server Name: Fright Night 2019

    URL to Thread: https://forum.truckersmp.com/index.php?/topic/81594-26-october-2019-fright-night-2019/

     

     

    Organiser: MattTM & K0rnholio

    Date and Hour of Event: 26 Oct 11:00 - 26 Oct 16:00

     

    Event Rules:

    • Follow all TruckersMP rules except the following:
    • During the Truckfest, if you or your VTC are not booked into a slot found on this map (https://imgur.com/a/PJEOSjI) please park in "Public Parking" marked on the map.
    • Listen to Event Staff.
    • Do not impersonate Event Staff.
    • Participants are not allowed to overtake in the convoy.
    • We ask you to leave enough space between yourself and the truck in front of you to prevent crashes.
    • You must have a truck and trailer except for Event Staff.
    • You must stay single file during the convoy.
    • Event Staff are allowed to block junctions to keep the convoy on the route.
    • Event Staff are allowed to drive the wrong way.
    • Beacons are prohibited for all users except Event Staff.
    • Media can park outside the map for media purposes.
    • If you would like to advertise your VTC, please contact MattTM or K0rnholio.
    • If you have any questions, please contact MattTM or K0rnholio.
    • Like 1
    • HaulieLove 2

    Tweaking the ban system for minor bans

    in Rejected

    Posted

    I think you are spot on when you say, "[there are] ...some scenarios where the ban can easily fail to have its educational purpose." After being on this team for 4 years, that is 100% the case in my experience. Look at all the repeat offenders still out on the roads.

     

    In theory, I think what you suggested would be a good system to have. If a player was banned, perhaps they receive an email saying that they need to log into the game and accept the rules again. Once they do that, the ban countdown timer starts and they can appeal their ban. Right now, the whole purpose of our ban appeal system is to give the users a chance to review the evidence and engage in discourse with the GM that banned them. Players with the right mindset should interpret the ban as a learning experience. A few do, but many others don't.

     

    Technically speaking, I have no idea if this would be possible with our system. It could require a complete re-work of it.

    Ultimately though, I don't know if a system like this would even have a meaningful impact on banned users. It's going to be up to them to interpret their actions as learning points.

    • Like 2
    • Upvote 1
    • True Story 1

    Random events

    in Solved Topics

    Posted

    I'd highly recommend you disable your random events while playing online. They are not synced. If you happen to cause any accidents while using them then you assume full responsibility for the incident.

    • Like 1
    • Thanks 1
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