I decided to be transfered to Support Team while I'm busy in my real life. I'll still stay in team and I'll assist you on your technical issues. We'll see future what brings to us.
Hmmm, I am tempted to open a new support ticket just to test your support skills and see whether you have forgotten the basics after fulfilling other duties in the team for such a long time.. I wish you all your best, both for your 'new' role at support as well as in real life.
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