THIS!! Removing the 5 Bans within 12 months = a Perm Ban was the wrong direction, If people have managed to get so many Bans they are simply never going to start following the rules TMP set out.
I am really not surprised the report load is currently high, It does feel like Driver standards are slipping and not just on the CD Road and i strongly feel that is partly down to the weak punishments handed out, I play ETS2 most evenings (Peak Time) and if i am not crashed into i have done well. (Includes days i dont end up near CD)