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LetiFreshi

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Posts posted by LetiFreshi

  1. 6 minutes ago, AdamoSaurusRex said:

    Everything is fun and games until a player crashes into you, and you are trying to load previous autosave.... The job cancels.... What a WORST NIGHTMARE


    Some players do unfortunately experience loading issues due to the amount of people being in the area.
    In this case though, I would simply recommend pressing F1 on your keyboard if you see them approaching. They will drive through you without harming you in any way then. 

    • Upvote 4
  2. Hello there,

     

    If you have appealed your ban, then unfortunately there is nothing else you can do apart from waiting. Please keep in mind that we, the Game Moderation Team have up to 3 days to get back to your appeal. 
    It might definitely take longer than 12 hours, considering the amount of other appeals that need to be dealt with by the respective Game Moderator. 
     

    Thank you for understanding!

     

    Kind regards,

    LetiFreshi

    TruckersMP Game Moderator

    • Like 1
  3. Hello,

     

    The Game Moderation Team has up to three days to answer your appeal. Seeing that this is only the second day, they still have one day left. You will therefore need to be patient until the respective Game Moderator responded.

     

    I hope this could help you answer your question!

     

    Kind regards,

    LetiFreshi
    TruckersMP Game Moderator

    • Like 1
  4. Hi there,

     

    Bans will remain active on your profile for 12 months (even after expiring), which means that in case you get banned, they will remain active on your profile for one year. (This does not mean you will actually be banned for one year, though.)
     

    Active bans are considered when taking further punishment procedures. 
    For instance, if you get banned for the 4th time within one year, your ban will be 1 month due to history as you have 4 active bans now. Do not worry though, they will turn inactive (displayed with a yellow dot) once 12 months have passed, not being considered when taking further punishment steps. 
     

    §2.8 - How bans are issued

    The first 3 bans are issued at the staff member’s discretion.

    The 4th ban is thirty days.

    The 5th ban is permanent.

     

    You can find the full set of rules here: https://truckersmp.com/rules

     

    I hope this could answer your question!

     

    Kindest regards,

    LetiFreshi

    TruckersMP Game Moderation Trainee

    • True Story 1
  5. Hallo. 

    Um deine Frage zu beantworten - Nein, das geht leider nicht. 
    Ich bin zwar kein Game Moderator, trotzdem kann ich dir sagen, dass laut Regel "§5.3 - Entbannungsanträge und Beschwerden einreichen" es nicht möglich ist Teammitglieder bezüglich Banns, die seit mehr als vierzehn Tagen abgelaufen sind, zu kontaktieren. 


    -> https://truckersmp.com/knowledge-base/article/713 - Hier kannst du nochmals den genauen Regelsatz nachlesen. 

    Da deine Banns, wie ich von deinem Profil entnehmen konnte, von 2016 beziehungsweise 2017 sind, gibt es leider keine Möglichkeit diese in irgendeiner Art und Weise zu "löschen". 
    Ich hoffe, nichtsdestotrotz, dass dir meine Antwort weiterhelfen konnte! 

    mit freundlichen Grüßen, 
    LetiFreshi

  6. Hello there. 
     

    As per rule §5.3 - Appealing and filing a complaint, you may not contact any member of the TruckersMP staff about bans that expired over fourteen days ago regardless if evidence is available or not. 
    -> https://truckersmp.com/rules
     

    However, if you‘re unsure and you would like to get a more precise answer on your question, I would recommend contacting the Game management via the feedback system.

    -> https://truckersmp.com/feedback 

     

    They will be able to assist you. Though keep in mind, there still is possibility of your bans not being removed due to the mentioned rule §5.3 as I would say. 


    Kind regards,

    LetiFreshi

     

  7. Hello. 

    Seeing that you have video evidence of them violating the rules, you may report them on the website using the appropriate report system!
    This can be done here:
    -> https://truckersmp.com/reports

    Please, if you're unsure about how to correctly use the above feature, have a look at this article:
    -> https://truckersmp.com/knowledge-base/article/8

    Additionally, make sure your current evidence complies with the reporting rules §1.4 as well and you should be good!
    A full set of all rules can be found here: 
    -> https://truckersmp.com/rules

    Reporting people through the forum is not possible.
    Best regards, 
    LetiFreshi

  8. Hello. 
     

    What you are experiencing is due to the new update that SCS has recently published. 

    If you happen to update your game, there is unfortunately no way for you to currently play, seeing that TruckersMP doesn’t support the new update yet. 
     

    I can assure you they are working on supporting the new version as best as they can, though. 

     

    Edit: You can now downgrade your game to 1.40.x for incompatible mods for TMP to work again!

     

    Best regards,

    LetiFreshi

     

  9. Hello. 

    You are definitely not the only one experiencing this, I can assure you.
    Project Management has made a statement regarding these issues a while ago, which can be found in the following: 
    -> https://forum.truckersmp.com/index.php?/topic/103800-140-development-update/


    The game servers have been unstable recently, what's going on?
     

    "Our DevOps team are aware of the ongoing server stability issues in the past few weeks and are continuing to investigate. Unfortunately, as explained in a recent Status update, the datacentre some of our game servers were located suffered a fire, which resulted in a lot of interruption to our European game servers.

    Although our servers are now back at full capacity, there remain some stability issues that are out of our control.
    We are in contact with our server provider and are actively looking into solutions to resolve the issues."


    That being said, if you happen to experience a server kick again, consider changing to another Server. For example Sim2. 

    I hope this could help you understand the ongoing server stability issues better! 
    Best regards,
    LetiFreshi

     

    • Awesome! 1
  10. Hello. 

    I cannot really judge this as I am not a Game moderator myself, however I am pretty sure all three reports are most likely to get declined.

    Seeing that they only cut your lane slightly without harming you in any way, I don't think it would be even worth reporting them.
    Of course though, cutting lanes and thus putting others in danger is considered reckless driving in the first place as per rule §2.2.
    However, you had plenty of space left to avoid possible collisions and therefore a simple kick would be more suitable in all three cases.

    Once again, I am not a Game moderator. The above just represents my own point of view. 
    If you want to report them anyway, go ahead. 

    Best regards, 
    LetiFreshi

  11. Hello. 

    You can save edit as much as you want, as long as it is not causing any significant lags to other users around you. 
    That being said, if you do add more headlights and this results in hard lags for others near you, you may be in risk of getting permanently banned as per rule §3 - Save editing: 

    "Causing extreme lag or game crashes by save editing is not permitted. Extreme lag will not occur from duplicate parts unless the amount is truly excessive. If you save edit to create a very long trailer combination but cannot safely handle it, you are liable to be banned for reckless driving and/or blocking and it is recommended that you remove the particular modification(s). If the Game Moderation Management thinks that your modification is not fit for our servers or negatively impacts other people, you are liable to be banned until the modification has been removed."
    -> https://truckersmp.com/rules

    There is no "limit" as in how many headlights you are allowed to save edit. Just make sure it is not too much. 
    If you are unsure about this, you may ask a friend for help. They will be able to tell you if your save edit is causing lags to them. 

    Best regards, 
    LetiFreshi

     

    • Like 2
  12. Hello. 
     

    TruckersMP has disabled this feature months ago. As of now it is not possible anymore to see other players Steam avatars next to their name. 
     

    However, they are working on getting TruckersMP avatars to be displayed next to your name in game (if I remember correctly). This is still WIP though. 
     

    I hope this could answer your question.

     

    Best regards,

    LetiFreshi

    • Like 1
    • Upvote 1
  13. Hallo. @Blu3LighT32

    Tatsächlich ist es so, dass du nicht unbedingt eine Website für einen TruckersMP VTC benötigst.
    Ob du eine passende Website für deinen VTC erstellen willst, hängt von dir ab. Generell aber würde ich dir empfehlen kostenlose Website-Builder wie Wix zu benutzen, insofern du das für nötig hältst und nicht die nötigen Development Skills hast.
    -> https://www.wix.com/ - (Es gibt selbstverständlich aber auch andere.)

    Bezüglich TruckersMP VTC's: 
    Glücklicherweise gib es einen Knowledgebase-Article auf der Website, der ausführlich erklärt wie man einen VTC über das VTC System erstellen kann. Dieser sollte dir auf jeden Fall weiterhelfen.
    -> https://truckersmp.com/knowledge-base/article/330

    Ich hoffe auch, dass ich dir damit weiterhelfen konnte. Wenn du noch offene fragen hast, dann melde dich gerne wieder! 
    Mit freundlichen Grüßen, 
    LetiFreshi




     

  14. Hallo! 808032778506731551.png.f4a780a41ff45d04921d353221651155.png


    Mit dem Problem bist du nicht der einzige. Generell ist es oft so, dass in Bereichen mit vielen anderen Spielern (beispielsweiße Abschnitte auf der C-D Road) das Spiel anfängt zu ruckeln, wenn du deine Rundumleuchten aktivierst. 
    Das gleiche kann man auch auf den TMP7 Servern sehen mit den Sirenen am Polizeiauto. Ich habe von mehreren Leuten schon gehört, dass das Spiel dann leicht anfängt zu ruckeln. (Vor allem bei Nacht)
    Dieses Problem haben unteranderem Spieler mit nicht so leistungsstarken Computern.

    Grundsätzlich würde ich empfehlen deine Rundumleuchte in Bereichen mit mehreren Spielern nicht anzumachen. Sobald dann wieder weniger los ist, kannst du es wieder probieren. 
    Und ansonsten einfach mal Grafik runterstellen und probieren ob es dann besser wird!

    mit freundlichen Grüßen, 
    LetiFreshi

  15. Hey! 808032778506731551.png.39a2c54ad80ced1b6f6a1f4c09d5ec34.png

    Diese Trailer sind in der Tat erlaubt. Die einzige Voraussetzung ist, dass man man ihnen umzugehen weiß und nicht ständig überall hängen bleibt und blockiert. (Siehe Regel §3 - Save Editing)
    -> https://truckersmp.com/rules

    Grundsätzlich ist es aber so, dass du dafür Save Edit Kenntnisse brauchst.


    Es gibt dazu mehrere YouTube Tutorials:
    -> https://www.youtube.com/watch?v=5hFcaHYz66A

    Es gibt auch mehrere Mods (auch Steam Workshop Mods) für (-Tripple) Trailer. 
    Ich lass dir hier auch mal einen Link dazu da: 
    -> https://ets2.lt/en/93-rp-mega-pack-v2-beta-work-in-multiplayer-1100-trailers/

    Ich hoffe das konnte dir helfen. 
    mit freundlichen Grüßen, 
    LetiFreshi

    • Like 1
    • Thanks 1
  16. Hallo nochmal! 

    In ETS2 oder auch in vielen anderen Spielen ist es so, dass du dir Spielerweiterungen, beispielsweise neue Map DLC's oder auch Trailer DLC's kaufen kannst um dein Spiel weniger einseitig zumachen.  
    Das bedeutet Spieler, die graue Auflieger mit der Aufschrift "Buy DLC Krone" haben, haben in Wirklichkeit die Krone Auflieger Erweiterung. 

    Dieses DLC kannst du dir ganz gewöhnlich im Steam Shop kaufen und auch im Multiplayer nutzen. 
    Ich lass dir hier mal einen Link dazu da: 
    -> https://store.steampowered.com/app/933610/Euro_Truck_Simulator_2__Krone_Trailer_Pack/

    Für dich, da du dieses DLC ja nicht besitzt, wird jedoch nur ein grauer Trailer mit der Aufschrift "Buy DLC Krone" angezeigt. Alle, die das Krone DLC haben, können aber einen normalen Auflieger sehen.
    Diese Spieler haben also auch keine individuellen Trailer, sondern einfach nur ein DLC, das du nicht sehen kannst. 

    mit freundlichen Grüßen, 
    LetiFreshi

    • Like 2
  17. Hallo! 808032778506731551.png.1c721bfa99d6180632f63de11a83cf35.png

    Leider ist es grundsätzlich nicht möglich selbst erstellte Lackierungen vom Spiel aus an sich zu erstellen und anschließend zu benutzen.
    Es gibt zwar die Möglichkeit mit Hilfe von Local Mods eine zu erstellen, welche dann auch kompatibel mit dem Multiplayer ist. Diese Lackierung kannst dann aber nur du sehen, andere Spieler nicht. 

    Zudem ist es recht aufwendig und nicht empfehlenswert für vor allem Einsteiger, wie du einer bist.
    Man braucht dafür recht viel Erfahrung in Save Edit und Local modding an sich. (Inklusive der richtigen Programme) 

    Im Single Player sieht das ganze schon anders aus. 
    Es gibt viele Mods (auch Workshop Mods), die du benutzen kannst um in einer spielfremden Lackierung zu fahren.
    Du kannst natürlich auch eine eigene erstellen, das ist aber auch recht zeitaufwändig und nicht für jedermann geeignet. 

    Hier ist ein Link zu einem guten Tutorial: 
    -> https://www.youtube.com/watch?v=W5YaX17IHJo

    Diese ist dann aber nur für den Single Player, im Multiplayer funktioniert das ganze leider nicht. 

    Ich hoffe trotzdem, dass dir dies weiterhelfen konnte! 
    mit freundlichen Grüßen, 
    LetiFreshi 

     

    • Like 2
    • Haha 1
    • True Story 1
  18. Hello. @Alex-Vrtrx

    To sum it up for you, you may save edit your truck the way you want it to look like. If you want to have your blue headlights, feel free to use them!
    However though, you are often talking about "mods" - Keep in mind modifications won't work on TruckersMP (Except Local mods). Only save edit will.
    Any 3rd party modifications that TruckersMP does not support will be automatically deactivated when joining the game.

    Regarding your question about whether or not you should be worried about getting banned for the used save edit:
    Make sure you are not harming anyone. Strong save edit, including duplicated stuff on your truck may cause lags to others around you, which is prohibited as per rule §3:

    > §3 - Save Editing
    Causing extreme lag or game crashes by save editing is not permitted. Extreme lag will not occur from duplicate parts unless the amount is truly excessive. If you save edit to create a very long trailer combination but cannot safely handle it, you are liable to be banned for reckless driving / blocking and recommended to remove the particular mod. If the Game Moderation Management thinks that your modification is not fit for our servers or negatively impact other people, you are liable to be banned until the modification has been removed. 

    -> https://truckersmp.com/rules

    I would not recommend following the guide in previous answers above, as it's been archived a long time ago due to outdated information. The save edit rules have been changed multiple times since then.

    In general make sure you are not causing significant lags to other players and you should be good to go! - According to the current save edit rules.
    To find out if you are causing lags, simply ask a friend for help. He or she should notice if there are lags coming from your save edit.

    Whatever, I hope this could help you understand your question. 
    Kindest regards, 
    LetiFreshi

  19. Hello. 

    You do not need any DLC's in order to play on TruckersMP's Simulation Servers. Only ProMods requires you to have all map DLC's. 
    Please have a look at this guide if you happen to struggle with the installation process: 
    -> https://truckersmp.com/knowledge-base/article/18

    If you are on about ProMods: Yes, you do need all Map DLC's. However, this is due to the fact that the ProMods map is using expansions from all areas including the DLC areas. 
    TruckersMP has got nothing to do with that matter. -> This would be more up to ProMods and SCS Software.

    Additionally, if you face any error message saying you'd need to have the Scandinavia DLC in order to be able to play on TruckersMP, please provide us a screenshot.
    I hope this could help you understand your question. Please, if there is anything else, do not hesitate to ask!

    Kindest regards, 
    LetiFreshi

  20. Hello. 

    Have you tried using another browser? I would suggest trying it on Microsoft Edge or Mozilla Firefox. 
    It might also be helpful for you to clear your DSN cache. If you're unsure about how do to this, please check the following: 
    -> https://clear-my-cache.com/en/windows.html

    I hope this could help you solve your issue. Please do not hesitate to ask if there is anything else you may require assistance with!

    Kindest regards, 
    LetiFreshi

  21. Hallo. 
     

    Wenn dir das geschieht und du deinen Trailer bereits angekoppelt hast, dann würde ich empfehlen F7 zu machen, da du dann ohne weiteres inklusive Trailer wieder richtig rum an der Werkstatt landest
    (Nur um das hier nochmal zu erwähnen).
     

    Manchmal kann es aber, wie in deinem Fall, auch sein, dass der Trailer nach dem Annehmen des Auftrages buggt und dann umfällt. Das hatte ich auch schon einmal. 
     

    In dem Fall wäre es höchstwahrscheinlich das beste den Auftrag einfach abzubrechen. 
    Du kannst ebenso auch einfach einen früheren Autosave laden um so mögliche Kosten zu sparen und
    anschließend dir wieder einen neuen Auftrag holen.
     

    Ich hoffe, dass konnte dir helfen!

    Mit freundlichen Grüßen,

    LetiFreshi

    • Like 1
  22. Hello again. @dario0139

    Please make sure you properly follow the above mentioned steps. These are really helpful and have helped fixing the issue for many others too.
    However, if you happen to struggle with anything related to what I have stated above, please have a look at the following article. 
    It will explain what to do in detail, including a video: 

    Also, keep in mind to always launch TruckersMP as Administrator.


    -> Another possible solution would be reinstalling TruckersMP and seeing if this fixes the issue.
     
    > First of all search for the folder %programdata%
    > Once you opened that folder, try to find the folder TruckersMP and delete it.
    > Open your documents and delete the folder(s) ETS2MP ATSMP
    > Once you have done that, open your windows control panel and head over to programs and features. Once you are in there, delete the TruckersMP Launcher.
    > After that head over to https://truckersmp.com/download and redownload the Launcher.
    > Once the launcher is downloaded, run it as Administrator and follow the instructions. Please make sure to enter the correct ETS 2 / ATS path(s)!

    -> https://truckersmp.com/kb/147

    If neither of the provided solutions worked, consider creating a Support Ticket on the website, where professional and trained Staff will help you out. 
    -> https://truckersmp.com/support

    I hope this could help you face the issue better. If you have any further questions or concerns, please let me know.
    Kindest regards, 
    LetiFreshi

  23. Hello there. @dario0139

    If you have set your betas to none already and yet you cannot play, please try the following: 
    - Make sure Steam has finished the download. Keep in mind, sometimes you need to manually start the download.
    - Downgrade your game to 1.39 and afterwards upgrade it to 1.40 again. 

    Alternatively, there are some steps that might also be helpful for you:

    Step 1

    1. Open Steam and go to your Library

    2. Right-click on Euro Truck Simulator 2 and open Properties...

    3. After the Properties window has opened click on the Local Files tab and press Browse Local Files...

    4. A folder with game files will open, then copy the path to this folder

    Step 2

    1. Click Start -> Run (or WIN+R)

    2. Type regedit and hit enter

    3. Follow the path HKEY_LOCAL_MACHINE\SOFTWARE\TruckersMP

    4. Double click on InstallLocationETS2

    5. Paste the previously copied path in Value data:

    The steps above are from the following guide: 
    -> https://truckersmp.com/kb/26

    I hope this could help you solve the issue. 
    Kindest regards,
    LetiFreshi




     

     

  24. Hello there. 

    Those errors usually occur when having entered a wrong Euro Truck Simulator 2 / American Truck Simulator directory during the TruckersMP Installation.
    Hence why you need to uninstall the TruckersMP Launcher and install it once again. Make sure you enter the correct directory this time.

    The Launcher can be downloaded here: https://truckersmp.com/download

    If you are unsure about how to enter the correct directory when in the installation process, have a look at the following:
     

    1.  Right click on ETS2 / ATS.

    2. Choose "Properties" and go to the "Local Files" tab.

    3. Choose "Browse Local files..." and a folder with gamefiles is going to open.

    4. Copy the filepath of this folder and paste it in the Installation window.

    5. Complete the installation and try to start TruckersMP again.

    Luckily, there is also a guide on how to fix this issue with all the above mentioned steps.
    -> https://truckersmp.com/kb/22

    I hope this could help you solve the issue! 
    Kindest regards, 
    LetiFreshi
     




     

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