Polyxena

Hello @itwinkey, Your topic has been inactive for more than 3 days since the last reply. Because of the inactivity, I will have to move this topic to "Inactive" topics. If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request (you have 1 week to contact us). I hope you understand. Thanks to everyone for the assistance! Kind regards, Polyxena TruckersMP Support //Locked and moved to Inactive

Hello @Twesten, Your topic has been inactive for more than 3 days since the last reply. Because of the inactivity, I will have to move this topic to "Inactive" topics. If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request (you have 1 week to contact us). I hope you understand. Thanks to everyone for the assistance! Kind regards, Polyxena TruckersMP Support //Locked and moved to Inactive

Hey @[NL] Danny Willis, Your topic has been inactive for more than 3 days since the last reply. Because of this inactivity, I will have to move this topic to "Inactive" topics. If you have any further queries, feel free to DM me or another Support Team member and we will open this topic as per your request (you have 1 week to contact us). I hope you understand. Thanks to everyone for the assistance! Kind regards, Polyxena TruckersMP Support //Locked and moved to Inactive

Hello @msfgpe, Did the information mentioned above help you to solve the problem? A short confirmation of the status of your topic helps us to keep this forum organized. I am looking forward to hearing from you. Kind regards, Polyxena TruckersMP Support

Hello @RaDU_CoR, Additionally to what Leon requested, I recommend to check if both games (ETS 2& ATS) are already connected to your TruckersMP account. In case one of them is missing, then I suggest to go into your account settings ( https://truckersmp.com/profile/settings ), click on "Linked Games/DLC" and click on "Check Game" once. It can take some minutes until the game gets added to your account then. I am looking forward to hearing from you. Kind regards, Polyxena TruckersMP Support

Hallo @JustLutz, also die Taste wechseln funktioniert bei TruckersMP nicht. Die Taste "X" ist hier die einzig richtige und diese sollte auch nicht anderweitig belegt werden. Beachte zudem bitte, dass es auf TruckersMP keinen Ton gibt, wenn du die Funktaste betätigst. Wenn du X drückst und gedrückt hältst während du sprichst, dann solltest du unten rechts ein kleines weißes Lautsprechersymbol sehen. Dies ist der Hinweis darauf, dass du gerade zu hören bist. Falls du das Symbol nicht siehst, dann prüfe am besten in den Tabmenü Einstellungen einmal dein "Microphone Device". Dort kannst du auch testen ob du dich selbst hören könntest (wenn ja, ist das bereits ein gutes Zeichen). Es würde mich freuen zu erfahren, ob diese Informationen helfen konnten das Problem zu lösen. Mit freundlichen Grüßen Polyxena TruckersMP Support

Hello @xxxSTEPPxxx, Have you already tried to play in singleplayer and check whether those crashes happen there as well or not? Additionally, I suggest to try it with a new profile and see if the game still crashes. If it crashes again, it would be helpful to send a new game.log and crash.log file. Kind regards, Polyxena TruckersMP Support

Hello there @JeKnYan, Could the above-given information help you to find the answer you searched for? A short confirmation of the status of your topic helps us to keep this forum organized. Kind regards, Polyxena TruckersMP Support

Hello @boomza , Regarding your question about the trailer: Normally, players bring their own trailer and often the organiser of an event requests participants to use singletrailers only as they are easier to handle than doubles or triples. See also: The cargo doesn't really play a role in convoys. Players either drive empty or create their own job via our Truck Job Dispatcher (https://truckersmp.com/knowledge-base/article/1410) but when you take/create a job, then I highly recommend to not take a heavy load because it can cause bigger gaps in the convoy because when you are heavier, you need more time to speed up after turning, etc. Most of the time, there is no cargo specified for convoys. I hope these answers could help you and you enjoy your first public convoy soon !

Hello @GEK_the_Reaper, In this case, I recommend you update the driver of your graphic card and see if this solves your problem. Kind regards, Polyxena TruckersMP Support

Hallo @TraderJoes, vielen lieben Dank, dass du Bescheid gesagt hast! Es freut mich sehr zu hören, dass du dein Problem bereits lösen konntest. In dem Fall werde ich diesen Beitrag nun schließen und in den "Gelöst" Bereich verschieben. Solltest du künftig weitere Fragen oder Probleme bezüglich TruckersMP haben, so zögere bitte nicht einen neuen Beitrag zu erstellen. Ein schönes Wochenende sowie eine schöne Weihnachtszeit wünsche ich dir! Mit freundlichen Grüßen Polyxena TruckersMP Support

//Thema in das richtige Unterforum verschoben.

Vielen Dank für deine Rückmeldung! Da du aktuell keine weiteren Fragen hast werde ich den Beitrag entsprechend schließen und in den Bereich "Gelöst" verschieben. Solltest du künftig weitere Fragen oder Probleme bezüglich TruckersMP haben, so kannst du jederzeit einen neuen Beitrag eröffnen. Ich wünsche dir ein schönes Wochenende sowie schöne Feiertage! Mit freundlichen Grüßen Polyxena TruckersMP Support

Hello @Hashilein, Thank you very much for the confirmation! I am glad to hear that your problem has been solved. If you have any additional questions or problems related to TruckersMP, then please do not hesitate to create a new topic. I will close this topic now and move it to "Solved". Kind regards, Polyxena TruckersMP Support //Topic closed and moved to solved

Hello @A K A, Has your question been answered with the information provided above? A short confirmation of the status of your topic helps us to keep this forum organized. I am looking forward to hearing from you. Kind regards, Polyxena TruckersMP Support

Hallo @Pommes-Panzer, du kannst die Antwort und das Resultat deines Appeals hier einsehen: https://truckersmp.com/appeals Solltest du wie gesagt nach mehr als 3 Tagen immer noch keine Antwort erhalten haben, so kannst du über den zuvor von Zysto genannten Link ein Feedback Ticket an das Game Moderation Management schreiben. Hast du noch weitere Fragen oder Probleme, bei denen wir dir aktuell helfen können? Mit freundlichen Grüßen Polyxena TruckersMP Support

Hallo @Pommes-Panzer, konnte dir die oben genannte Information weiterhelfen? Eine kurze Rückmeldung über den Status deines Beitrags hilft uns dabei dieses Forum organisiert zu halten. Ich freue mich auf deine Antwort. Mit freundlichen Grüßen Polyxena TruckersMP Support

Hello there @RadarOgi, Unfortunately, this error message is a known bug from TruckersMP which happens randomly. In this case, our server cache didn't realize that you logged out and still thinks that you are online on our server (this mostly happens when players lost internet connection or didn't close the game appropriately). You should still be able to play on all the other servers except this specific one. This problem will disappear after some time, at the latest when our server restarts. There is nothing really you can do except to be patient and try to connect to this server again from time to time. I am sorry for the inconvenience and that I don't have any better news for you. Kind regards, Polyxena TruckersMP Support

Hello @Astero, What exactly happens when you launch ETS 2 via our launcher? Normally, you should see the ETS 2 intro and then you should get asked for your mail address as well as your password from TruckersMP, does this happen or what do you see right after the intro? Did you also check if Steam is running in the background before you launch ETS 2 via our launcher? I am looking forward to hearing from you. Kind regards, Polyxena TruckersMP Support

Hello @eazyurk, Does it start when you press the "Play" button several times by any chance? Kind regards, Polyxena TruckersMP Support