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Leon Baker

Support

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  1. Leon Baker's post in TMP profile link on the forums is gone, why? was marked as the answer   
    Hello there, @Granite!
     
    As I have been informed, these changes are not intentional and will be fixed soon. Hope that answers your question.
     
    Sincerely,
    Leon Baker
    Support Team
  2. Leon Baker's post in Ets2 wird nicht bei Truckersmp erkannt was marked as the answer   
    // Moved to German help section
  3. Leon Baker's post in Is there any perma-ban after 5th or at any consecutive was marked as the answer   
    Hello @Mesh Collider ?
     
    First of all, welcome to the forum!
     
    As of 4th May 2022, permanent bans due to history will no longer be issued. This means that rule §2.8 - How bans are issued has been updated, and is now written as follows:
     
     
    If you accumulate 5 or more bans in a 12-month period, all bans starting at your fifth ban will be set to ninety days automatically. This means that your sixth, seventh, etc. ban in a 12-month period will also be set to ninety days.
    For more information refer to this article: https://truckersmp.com/blog/270
     
    Sincerely,
    BLVCKSK!LL
  4. Leon Baker's post in Tab menu was marked as the answer   
    Hey @XeoNN,
     
    I have faced such an issue several times in the past and there are two solutions which I am personally aware of.
     
    The first solution is quite simple but a bit tricky. You have to hover your mouse over the top or bottom of TAB and try to resize it. It might be a bit hard to perform such action due to TAB being opened across the whole screen from the top to the bottom but should be possible if you click on the edges. If that does not help, the next solution is deleting your TruckersMP config which is located at Documents\ETS2MP.
     
    I hope the solutions mentioned above will help you to solve the issue you are running through.
     
    Sincerely,
    BL4CK$K1LL
    Game Moderator Leader
  5. Leon Baker's post in Проблемка с мультиком was marked as the answer   
    Здравствуйте @StCoFFe,
     
    TruckersMP не поддерживает бета версии, последняя поддерживаемая версия как указано в сообщении ошибки 1.40.5.1.
    Если вы хотите играть на серверах TruckersMP, то должны откатить версию игры обратно на 1.40 выбрав "None - opt out of beta" в бета версиях.
     
    Надеюсь я смог помочь вам решить проблему.
     
    С уважением,
    BL4CK$K!LL
  6. Leon Baker's post in Profile Pictures Bugged? was marked as the answer   
    Greetings @Inklink,
     
    Thanks for creating a topic in the Help section.
     
    I checked the screenshots provided by you and I can confirm that you are not the only one who experiences such kind of issue with the avatars and from what I noticed, that mostly happens when the Steam is offline or has some issues with the servers. I' m not sure if this is TruckersMP bug but the fact that we are using Steam profile avatars in-game might be the verification for what I said about Steam server issues.
     
    If you believe that this is a TMP bug, then I kindly recommend you to reach TruckersMP Support team and report the bug with the detailed information about the bug/issue. 
     
    Sincerely,
    BL4CK$K1LL
  7. Leon Baker's post in Speed limit problem was marked as the answer   
    Hello @Mirtex,
     
    Thank you for your time to create a topic in the Help section.
     
    The reason why you have the speed limit with a trailer is that you are probably taking a job from External Contracts, which in other words, are World of Truck deliveries and they are limited to 90km/h speed.
    If you want to deliver cargoes a bit faster, then you can take a job from the Freight Market, which won't give you any limits. Also, WoTr jobs won't let you to use saves or service via F7 button, so that means that if you flip, you lose your cargo.
     
    Hope this helps you
     
    Sincerely,
    BL4CK$K1LL
  8. Leon Baker's post in Connection Error was marked as the answer   
    Greetings @KSO_92023,
     
    First of all, thank you for your time to create a topic in the Help section.
    In order to fix that problem, I recommend you to follow this easy instruction:
     
    > Goto C:\ProgramData\TruckersMP
    > Delete both core_ets2mp.dll  files
    > Start Truckersmp launcher as administrator and click on install the files.
     
    Sincerely,
    BL4CK$K1LL
    Game Moderator
  9. Leon Baker's post in Login screen and TAB bugged was marked as the answer   
    Hello @xe1d,
     
    From what I see on the screenshot, I think that you use DirectX11 in order to play Euro Truck Simulator 2 in Multiplayer.
    Since the DirectX 11 version was added as experimental version in 1.35 it has some bugs in the Multiplayer like resolution issues.
    So, in order to fix that problem, I recommend you to switch back to DirectX9 because as I mentioned above, DirectX11 contains some bugs.
     
    To do that, follow the instruction:
    > Navigate to Documents --> Euro Truck Simulator 2 folder
    > Open Config.cfg with Notepad.
    > Press CTRL + F on the keyboard and search for dx
    > Change dx11 to dx9
    > Save and close the file.
     
    Kind Regards,
    BL4CK$K1LL
    Game Moderator
  10. Leon Baker's post in How to report a VTC? was marked as the answer   
    Hello @buksee,
     
    In order to report a VTC, you need to use the feedback system: https://truckersmp.com/feedback
    When you open a ticket, choose the category called "VTC" and then write down the description part.
     
    Kind Regards,
    BL4CK$K1LL
    Report Moderator
  11. Leon Baker's post in An application fatal error! Do you want to send the crash.log file to developers? was marked as the answer   
    If I understand you correctly, your problem has been solved?
    Your confirmation of the status of your issue/question helps us keep the forum always organized!
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  12. Leon Baker's post in I can't get this working was marked as the answer   
    As you mentioned, you created a new profile but make sure that you do that in the Singleplayer as if you still do that in the Multiplayer then nothing will change, you'll encouter that issue again and again.
    You need to create a new profile in the Singleplayer and play there until you won't get enough money to buy an own truck. Once you buy a truck, you can move to the Multiplayer.
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  13. Leon Baker's post in Version Problem was marked as the answer   
    Hello @Szgnuzn,
     
    First of all, thank you for creating a topic in the Help section. 
    SCS just released another patch for Euro Truck Simulator 2 which is not compatible with TruckersMP.
    Unfortunately, it is not possible to downgrade at the moment. If you have updated your game or Steam updated it automatically, there is no way to play multiplayer.
     
    We are working on an update to support ETS2 as fast as possible. Thank you for understanding!

    Kindest Regards,
    BL4CK$K1LL
    TruckersMP Support
  14. Leon Baker's post in Ban time was marked as the answer   
    Dear @Lazox3,
     
    I am glad to hear that you got an answer to your question.
    Do not hesitate to contact us again by creating a topic or a support ticket.
     
    Have a nice day
     
    //Locked & Moved to Solved
  15. Leon Baker's post in TruckersMP Server Offline Error was marked as the answer   
    Hello @TurkishCrew l Enver,
     
    First of all, thank you for creating a topic in the Help section.
    In order to fix that issue, you need to unplug your router (turn it OFF), restart your PC, wait for 5-10 minutes and plug the router back (turn it back ON) and then try again.
     
    If that didn't work, then I recommend you to follow this solution:
    Open Windows Date & Time Settings (https://i.imgur.com/Q3aUlQ6.png) Later, follow these steps:
    "Automatic time setting" → ON "Set time zone automatically" → OFF Select a time zone (for example, UTC + 01:00) Restart your computer to test and try again start the game If your problem still exists after you've done all the steps above, try these:
    Try to log-in multiplayer with different router. Try to log-in multiplayer with the internet of your phone that has android or iOS OS.   
    Sincerely,
    BL4CK$K1LL
    TruckersMP Support
  16. Leon Baker's post in Game crashes after joining Arcade servers was marked as the answer   
    Hello @RedPiggy,
     
    First of all, thank you for creating a topic in the Help section.
    The reason for your game crashes on the Arcade/Event servers is TrucksBook.

    There are 2 things you can do:
    Uninstall TrucksBook and remove it from plugins folder as well "D:\SteamLibrary\steamapps\common\Euro Truck Simulator 2\bin\win_x64\plugins\TruckyTelemetry.dll" Avoid playing on Arcade/Event servers and play only on the Simulation servers. Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  17. Leon Baker's post in new TMP update was marked as the answer   
    Hello @Steelbuddie [GER],
     
    Our developers released an update for ETS2/ATS which should fix the issues which occurred after the latest update, so I was interested, has your problem been solved?
    Your confirmation of the status of your issue/question helps us keep the forum always organized!
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  18. Leon Baker's post in triple screen and dx11 was marked as the answer   
    Hello @mgysgtdev,
     
    First of all, thanks for creating a topic in the Help section.
    Our developers are already aware of such issues which are caused by DirectX11 and they will fix that as soon as it is possible.
    Sorry for any inconvenience and thank you for understanding!
     
    Do you have any other questions/issues?
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  19. Leon Baker's post in Why is my online name changed to User_xxxxx? was marked as the answer   
    Hello @gsogzz,
     
    According to the TruckersMP rules:
     [...
    Your name must consist of only alphanumeric characters or else it will be changed by staff without notification.
    ...]
     
    ҉  is not an alphanumeric character, it's not from any alphabet and you can't type it via the keyboard, so that's just a symbol which makes your nickname not searchable. That's the reason, why your nickname was changed to User_TMPID.
    Do you have any other questions or issues?
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  20. Leon Baker's post in 1.35 problems was marked as the answer   
    Hello @LANCIAY,
     
    As you have mentioned above, you updated your game to the latest version (1.35), so most of the mods are not updated yet to that version, so they can cause lags as well as game crashes.
    I recommend you to remove such kind of mods and delete the latest saves as they may be damaged. If that doesn't help then try to create a new profile and check if the problem persists.
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  21. Leon Baker's post in Loss of texture for certain brand was marked as the answer   
    Hello @DaRealHaitian,
     
    Thanks for creating a topic in the Help section.
    As I understand, you do not have purchased Krone and Schwarzmuller DLC. To fix that grey and red trailers with titles you need to buy these DLCs. Also, there is a sale right now, so it's cheaper
    Krone DLC -> https://store.steampowered.com/app/933610/Euro_Truck_Simulator_2__Krone_Trailer_Pack/
    Schwarzmuller DLC -> https://store.steampowered.com/app/388477/Euro_Truck_Simulator_2__Schwarzmller_Trailer_Pack/
     
    By the way, do you have any other questions or need help with something else?

    Kindest Regards,
    BL4CK$K1LL
    TruckersMP Support
  22. Leon Baker's post in Skoda in ATS was marked as the answer   
    Hello @romania00,
     
    From my experience, I can say that you cannot buy Skoda from all the dealerships, so I recommend you to search for it at every dealership when you will be online.
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  23. Leon Baker's post in Signal Flash - Custom development was marked as the answer   
    Hello @Mr Burak,
     
    Did you get the answer you were looking for with the answers given above?
    Your confirmation of the status of your issue/question helps us keep the forum always organized!
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  24. Leon Baker's post in Triple trailer mod was marked as the answer   
    Hello there,
     
    Did you get the answer you were looking for with the answers given above?
    Your confirmation of the status of your issue/question helps us keep the forum always organized!
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
  25. Leon Baker's post in World of Trucks Event Destination was marked as the answer   
    Hello @carXT,
     
    At the moment, event destination city is Ancona which is in Italy (DLC Part), so if you don't have the DLC you are not able to delivery event jobs. You can wait until the destination city will be changed or purchase Italy DLC.
     
    Kind Regards,
    BL4CK$K1LL
    TruckersMP Support
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