Leon Baker

Hello @Yu Jian TMP, Thanks for the suggestion! However, this has already been suggested here - Sincerely, Leon Baker Community Manager

Hello @xLucky15Britx, When suggesting a new idea, please make sure you use the template below, otherwise your suggestion will not be considered. Suggestion Name: Suggestion Description: Any example images: Why it should be added: Failure to follow the rules for the suggestions will lead to your suggestion getting rejected. You have 48 hours to make the required changes. Sincerely, Leon Baker Community Manager

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Hello @Methras, Thanks for the suggestion! We have released the support for the Early Autumn mod today: For future, keep in mind that it is not necessary to submit suggestions for the season mods because we are always working on supporting the latest available versions based on the season. In this specific case, the support for the Early Autumn mod was slightly delayed because of the 1.48.5 version which required the mod to be updated. Sincerely, Leon Baker Community Manager // Completed

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Hello @Sokaeno, Thanks for the suggestion! However, I have to inform you that one of the requirements for the suggestion topics is that it must be written in English. You have 48 hours to correct that, otherwise your suggestion will be rejected. Sincerely, Leon Baker Community Manager

Hello @Adriano/AOC, Since you failed to follow the request from my previous question I will now go ahead and close this topic. Thanks for understanding! Sincerely, Leon Baker Community Manager // Rejected

Hello @Adriano/AOC, Thanks for the suggestion! However, I have to inform you that one of the requirements for the suggestion topics is that it must be written in English. You have 48 hours to correct that, otherwise your suggestion will be rejected. Sincerely, Leon Baker Community Manager

If one got a question, they should ask it directly instead of coming up with million different theories and assumptions. I have not seen questions being asked properly to be able to answer them, most of the comments I have read under that other topic were just theories and arguments between people. In this topic, you asked direct questions and received direct answers, that's how it should be done if the goal is getting answers. Yeah, I completely understand and agree on that. This is why we primarily prefer using feedback system for such instances. That helps with avoiding unnecessary drama between people and plus, that helps with ensuring the question gets answered by people who know the subject and the question does not get lost or ignored. Now that y'all got answers to the questions I hope this topic is closed now, unless you have any additional questions on this matter.

Considering you have never reported anyone for 2.1, this is why you have never seen that. There always is a point in making suggestions officially through that category. We are currently working on an improved internal procedure to review the suggestions we receive across all of the platforms, which will improve the waiting time as well as ensure each suggestion gets reviewed properly by several departments instead of one (or none considering we got some from 2015 ). We are always open to answer questions, as long as the questions are asked in an appropriate manner. I am not a fan of conversations where I have to think how to word everything I write, so that it does not get twisted against me or the team. Some people can't stop, even when they get answers to their questions, simply because they wanted an answer that would match with their opinion If you are not interested in engaging in a conversation I would suggest stop with these provoking messages, we both know it won't get anywhere. If you wanted to laugh at their message, you could always use "haha" reaction.

If you report someone for 2.1 but the user does not get banned for 2.1, the person who reviews the report will leave a comment there with an explanation. That has been one of the procedures on how we handle such reports for a long time now, so we find that sufficient. Reporters will only need to pay attention to the report comment. Usually, it is not that hard to notice that the comment contains additional sentence or two when comparing to the default message we use. As for the indicator you have talked about and showed, feel free to suggest that officially through the suggestion category on forum.

I thought they meant the outdated message where we were quoting the old version of the rule 1.4 related to how long one should keep the evidence available. If you are reporting someone for non 2.1 violation, you have to keep the evidence available for 3 months from the date when the ban gets issued (when the report gets accepted basically). I mean, you as a reporter should be aware whether you are reporting someone for 2.1 or any other violation, so that's why we don't indicate whether the evidence has to be kept temporarily or permanently. Hopefully this makes it more clear now.

It was brought up internally. Why there should have been a survey or anything similar? We do not conduct a survey for every change we deem necessary. As explained above, we found a logical reason to keep the ban lengths private if the ban itself is also private, so that information should be kept privately between us and the user. Why should this benefit you in any way? If we apply your logic, we should remove the ability for the players to keep their punishment history private, so that you could benefit from it? This makes no sense for me. The benefit is that the players who decide to keep their punishment private have the full ability to keep it private, instead of having the ban information partially available to everyone who visits their profile. As for the mistakes related to the ban lengths, the chance of a history ban being missed is extremely low nowadays, because our team has the tools to track such bans, plus we got leaders and trainers who use those tools too to minimize the chances of such mistakes being missed in case that happens anyway. This is why you don't have to worry about wrong ban lengths. As about the report message, this has been brought up and got fixed, the report messages should have up-to-date quote of the rule 1.4 from now on. Benefit of what? What's the benefit of you seeing the length of the banned user? Put aside your argument that it can help us with catching mistakes, I have already responded to that argument. Provide me with at least one strong, valid argument on why you should have access to that, other than reporters boosting their ego and getting self-satisfaction after seeing someone banned for a long period of time. What's your goal as a reporter? Ensuring the players who don't follow the rules get punished, or getting that feeling of being better than others after someone getting banned? If you were here just to help as a reporter, you would not be speaking so much about your personal benefits from this change, despite having answers to your questions. That is a good point considering these changes. I have shared this idea within the Management. I have responded to this question within my comment above.

If the user wants their punishment history to be hidden it makes sense for them to keep their ban lengh private too, so it is up to the user whether they want that information to be public. I have seen people asking “Why now?”. The answer is simple. Nobody has thought about this in the past, so this was never considered since we introduced the ability to make punishment history private. But since this was brought up recently, it logically made sense to give players ability to keep the lengh private too. So, this covers both, game and website. The only people who know the lengh of the ban is the player and our team. Hopefully nobody will ask why our Game Moderation team got access to that… Benefits? It does not have to give you personally any benefit. It is done primarily for the banned users, they have the ability to choose whether this information has to be public or not. As to why these changes were done “silently”, it was classified as a minor change, so no blogs or posts were considered. The only reason why this topic turned into a heated discussion and arguments is the fact that many here enjoy making assumptions and believe in conspiracy theories that we are doing everything for the sake of hiding the work of our team, so they are “protected” from judgement, which means they can issue bans in the way they want to and get no punishment for abuse. Now that I answered these questions I hope people will stop with these nonsense theories.

Decisions behind the changes were explained within the blog post, plus the questions were answered within the comments. What question was left without an answer? I have been paying attention to that topic for a while and I have not seen anything constructive being dicussed or asked there other than some people arguing over the same thing that was already answered. In case there is a question that was unnoticed feel free to repeat it here.

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I can't speak for other members of the management, but personally, I find it challenging to engage in these conversations. The reason being, there's a group of individuals who offer criticism, but they often struggle to participate in constructive discussions without misrepresenting our words, making it seem like we're clueless about what we're doing. Every discussion turns into "them vs TruckersMP" scenario, which isn't helpful when the goal is getting answers to the questions. Honestly, I was hesitant to leave a comment here, but I still hold out some hope that some will reconsider this "them vs TruckersMP" mindset. We're all on the same side, all aiming for the growth and progress of our project. It just doesn't help when people jump to conclusions without in-depth knowledge and make assumptions. Hopefully this comment won't be twisted and misinterpreted too.

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TruckersMP gives the players ability to simulate a truck, car and bus driver. The way someone wants to simulate that is up to them, that can either be a simulation of a driver that follows the speed limit and other traffic rules, or someone who does not want to follow the rules but can face consequences for that (our punishment system). One of the most popular arguments I read here is the speed. In real world, trucks are limited technically to certain speeds. But that does not mean those trucks cannot reach higher speeds if we remove those technical limitations. SCS did not accidentally give trucks the ability to accelerate till 170-180 km/h. I have never seen anyone blaming SCS and saying that ETS2 is a racing game and not a simulation because of that. It is ultimately up to the person playing the game to decide what kind of driver they want to simulate. Remember that simulation and realism might be similar but are two completely different terms. I know that lots of people here can have a different opinion on this matter and I can bet this can turn into a heated discussion, but since you wanted to know what's our position on that, here is the answer. As an additional note, I would love to mention that the load on the website report system is Low right now and the response time is around 24 hours. There have already been some comments that players see more live in-game moderation and starting from October I believe this will only keep improving considering our internal changes and the fact that we have recently started recruitment for Report Moderators.

Everyone here has an own understanding of the term simulation.

Hello @TMP_RocketLoup, Thanks for making the requested changes to the topic! I understand where you're coming from with your suggestion, but there are some points that make it a bit challenging. First, implementing a ranking system based on the number of reports can be tricky, as it might encourage misuse or targeting of players. We want to maintain fairness and accuracy in our moderation processes. As for recruitment, while I appreciate the idea of diversifying the team, the language barrier can be a significant obstacle. English is the main language in TMP, and it's not just for communication with players but also for understanding our internal systems and guidelines. Recruiting individuals who don't speak English fluently might create more problems than solutions. I know you are passionate about TMP and want to see improvements, and that's great. Keep sharing your ideas and feedback! However, for now I am going to reject this suggestion as per my explanation above. Sincerely, Leon Baker Community Manager // Rejected

Hello @TMP_RocketLoup, Thanks for the suggestion. However, keep in mind that the suggestion MUST be written in English! Failure to apply the requested changes to the topic will lead to the suggestion getting rejected. You have 48 hours to correct that. Sincerely, Leon Baker Community Manager

Hello @TMP_RocketLoup, Thanks for the suggestion. However, this has already been suggested here: Sincerely, Leon Baker Community Manager // Rejected