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James

Community Manager
 TruckersMP Profile
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  1. James's post in Can’t reply to posts on forum was marked as the answer   
    Hello,
     
    I can see the topic you replied to. That’s the help category. All responses are approved by a member of our Support team to ensure the answers given are accurate and not false.
     
    There is no ETA for your comment to be unhidden but it shouldn’t take too long if it’s approved. 
    Do note that if your response has already been mentioned, it may not get approved to avoid repetition. 
     
    Please let us know if this answers your question!
     
    Kind regards,
    James
    Community Manager
  2. James's post in Macbook user problem was marked as the answer   
    Hello,

    Unfortunately this is not possible at the moment due to the fact we do not have enough resources to introduce and maintain Mac support within TruckersMP.
     
    Hope this helps!
  3. James's post in My car was replaced with a different car after the update was marked as the answer   
    Hey
     
    Due to the Alternating vehicles, they change every 4 weeks to what the community has voted on.
    This time around, it was the Citroen C4, so the Mondeo has changed to that.
     
    The only way to get it back would be to play it in single player with car mods.
     
    Hope this answers your question!
     
    Kind regards,
    James
    Community Manager
  4. James's post in TruckerMP kept crashing was marked as the answer   
    Hey,
     
    A patch was released a few minutes ago that has fixed the issues for many players.
    I recommend the following:
     
    1) Make sure your Steam beta is set to "None"
    2) If you've tried updating the launcher, the only thing I suggest is reinstalling.
     
    Open the TruckersMP Launcher and click F1. Then click "Install available updates" and wait for it to download.
     
    Hopefully, then you can launch the game and be able to truck freely.
     
    Let me know if this helps.
  5. James's post in 1.45 Fatal Error Crashes was marked as the answer   
    Hello,
     
    Our Developers are aware of this issue.
     
    You have to be patient for now and wait for this to be fixed. 🙂
     
    Kind regards,
    JamesS014
    TruckersMP Community Manager
     
    // Topic moved to Help
  6. James's post in Changing the name of a profile was marked as the answer   
    Hey,
     
    This video explains what to do well --> https://youtu.be/KowdOyTXyWY?t=165 
     
    or, if you prefer text, follow this guide:
     
     
    Please let us know if this helped you.
     
    Kind regards,
    JamesS014
    TruckersMP Community Manager
     
  7. James's post in How to check the player's speed prompt was marked as the answer   
    Hello,
     
    You can't. 
    This is a feature for our Game Moderation Team members only.
     
    Hope this answers you. 
  8. James's post in Questions about recruiting was marked as the answer   
    Hey,
     
    If you have applied, then you will have to wait some time for your application to be reviewed. There is no set time.
    Then, if your application moves forward to the interview stage, sometimes, you will have the option to reply underneath your application.
     
    If you're on about if you can "apply" in a few days if it gets declined. Unfortunately, not. You can only apply once per recruitment period for that team.
    Should you have any questions regarding your application or any recruitment campaign, feel free to submit a feedback ticket to that relevant department regarding it. They should be able to answer any questions or queries you may have!
     
    I hope my answer could help you.
     
    Kind regards,
    JamesS014
    TruckersMP Community Manager
  9. James's post in [ANSWERED] the Arriving of DBus World was marked as the answer   
    We've already teased that's it's early 2022. There isn't a public release date yet. 
  10. James's post in [ANSWERED] [CM] Car trailers was marked as the answer   
    Hey!
     
    Yes, the caravan is expecting to return soon! So keep an eye out. 😉 
    If you wish to see more "towable" car trailers, feel free to create a suggestion with relevant examples. 
     
    For the Dbus bit, I don’t believe this is something that they currently support. However, hopefully we might see this soon. 
     
    Have a great day!
  11. James's post in Kirkenes entry with double trailer. was marked as the answer   
    Hi there,
     
    As stated in rule §5.1, doubles and triples are not allowed on the Kirkenes quarry road.
    You can enter the road, but you will be kicked.
     
    You can do this in single player, or do it "offline" when kicked from the servers.
     
    Kind Regards,
    James
    TruckersMP Game Moderator
  12. James's post in Controll Fly Cam without Numpad? was marked as the answer   
    Hello,
     
    Yes you can change the buttons of the freecam.
     
    Head to : C:\Users\YourName\Documents\Euro Truck Simulator 2\profiles\YourProfile\controls.sii
    Press CTRL+F Search for the following: mix dbgfwd
    You should see a few lines mentioning everything from the debug forward(=dbgfwd) key through the debug down(=dbgdown) key. 
    You'll need to copy the following lines of text and paste them in evenly. 

     config_lines[156]: "mix dbgfwd `keyboard.w?0`"
     config_lines[157]: "mix dbgback `keyboard.s?0`"
     config_lines[158]: "mix dbgleft `keyboard.a?0`"
     config_lines[159]: "mix dbgright `keyboard.d?0`"
     config_lines[160]: "mix dbgup `keyboard.e?0`"
     config_lines[161]: "mix dbgdown `keyboard.q?0`"
     
    Let us know if this helped you!
     
    Kind Regards,
    JamesS014
  13. James's post in TFM5 Convoy was marked as the answer   
    Hello,
     
    If you want to join the TruckersFM convoy, then you can join the TFM5 server.
    The server opens Today at 17:00.
     
    Convoy details:
     
    Date: October 18th 2020
    Time: 18:30 BST
    Departure Time: 19:00 BST
    Server: TFM5
    Meetup: Sheffield
    Destination: TFM 5 Grounds
     
    If you have any further questions feel free to ask!
     
    You can read more about the event: here and here.
     
    Kind Regards,
    JamesS014
  14. James's post in Notification was marked as the answer   
    Hai,
     
    You can edit what you get notified for here: https://forum.truckersmp.com/index.php?/notifications/options/ .
    Hope this helps you!
     
    Kind Regards,
    JamesS014
  15. James's post in fake company was marked as the answer   
    Hello @sebol6881,
     
    I would suggest that you use the feedback system and put the category under "VTC".
     
    You can make a feedback ticket here: https://truckersmp.com/feedback/create
    Make sure to explain what has happened, and then wait patiently for a response.
     
    I hope this helps you!
     
    Kindest Regards,
    JamesS014
     
     
  16. James's post in DLC Paint job was marked as the answer   
    Hello,
     
    As said above, If that user owns the paint job dlc that you are using then they can see it.
    Otherwise they will see a plain white/orange truck, depending on what truck it is.
     
    Regards.
  17. James's post in Racing on a simulation server was marked as the answer   
    Hello,
     
    You are not allowed to race other users on standard servers. (Except Tucson, Phoenix, and Södertälje (ProMods) race tracks),
    However you can go onto the arcade server and have a race. As rule 2.5 explains below. There are no collisions, but that's just how it is.
    You are not allowed to race because of rule §2.5:
     
    Rules marked with an Asterisk (*) do not apply on Arcade servers with 'Arc' or 'Arcade' in their title.
    §2.5 - Reckless Driving*
    Driving in such a way that is considered unsafe and that puts other players in danger, driving backwards, ignoring traffic lights and road signage, speeding, racing other users (except Tucson, Phoenix, and Södertälje (ProMods) race tracks), ignoring other players and rules. Being outside of the map boundaries, this includes spots inaccessible by normal driving. In the ProMods map it's allowed to drive on unlocked roads or paths. Attempting to use desync lag or quick saves in order to cause damage to another user's vehicle is forbidden. Using the ghost mode feature to go around traffic jams. Even if you have the right-of-way you must make reasonable efforts to avoid all collisions. Even if someone else is in the wrong, you must take actions to avoid a collision.
     
    This means that this rule does not apply on the Arcade server.
    You can read all the game rules here.
    You can find a full list of all the rules here.
     
    Let me know if this helps you!
     
    Kind Regards,
    JamesS014
  18. James's post in Can't connect to World Of Trucks contracts was marked as the answer   
    Hello,
     
    The current version of TruckersMP is not supported by WOT.
     
    This means that you will have to wait until 1.38 is supported.
     
    Hope this helps answer your question.
     
    Kind Regards
  19. James's post in How to use triple trailers? [ets2] was marked as the answer   
    Hello @chopikus,
     
    You can get a triple trailer in TruckersMP by following this:
     
    Head to the steam workshop and subscribe to a Triple Trailer mod. (This is the one that I use).
     
    Launch Singleplayer and before you click on your profile, click "Mod Manager" and enable the mod.
    Then head into the game, and buy a triple trailer, customize it etc.
    Close the game, and then load up TruckersMP.
     
    Let me know if this helps you!
     
    Kind Regards,
    JamesS014
  20. James's post in Error with FH Sleeper was marked as the answer   
    Hello,
     
    As you have said, the only way to fix the issue is by going to single-player and changing the cab.
    The developers are aware of this i believe. And they are doing their best to work on such bugs.
    Hope this does answer your question.
     
    Kind Regards,
    JamesS014
  21. James's post in VTC was marked as the answer   
    Hai
     
    Try asking your friends to sign in on another browser, and trying to apply for your VTC there.
     
    I just checked, and I can apply. So ask them to try another browser.
     
    Let me know if their issue gets sorted.
     
    Kind Regards
    JamesS014
  22. James's post in downloading was marked as the answer   
    Hai Casper,
     
    Try using this link and seeing if your issue is fixed.
    https://truckersmp.com/download
     
    Let me know if this fixes your issue.
    Have a great rest of your week.
     
    JamesS014
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