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Sentinel.

Veteran Driver III
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Posts posted by Sentinel.


  1. Hi,

     

    Please disable your anti-virus / firewall and see if it works, also if it does work then add an exclusion for truckersmp in your firewall and anti-virus software and then re-enable them to keep the PC secure.

     

    Kind Regards,

    Sentinel

    TruckersMP Support

    • Like 1

  2. Hi,

     

    Mods are not compatible with multiplayer, only save editing and reshade work with multiplayer.

     

    Your mods will be automatically disabled when trying to enter ETS 2 MP or ATS MP.

     

    Kind Regards,

    Sentinel

    Support


  3. Suggestion Name: Display Tag length limit

    Suggestion Description: Basically currently there is a tag limit but it is not visible to everyone, so when you have a tag that is too long it will not display all of it next to your username in-game but in the tab menu it gives no indication that you have gone over the limit and so you cannot know weather your tag will be properly displayed to everyone on the server (unless you have a friend that can take a picture of you with your username and tag or tell you what is cut off etc). So basically there will be a number that will be your character limit, when you type out your tag you won't be able to go beyond what the tag character limit is. (At the moment you can type as much as you like in the box and it will not tell you if it's too long or not or if it will display correctly).

    Any example images: heSYIlP.jpg 

    No indication whether you have gone over the limit of what can be displayed to everyone in-game, you can type a pretty long tab in the box but it doesn't tell you if it's too long

    Why should it be added?: It should be added so that if I want to put TruckersMP Staff in my tag along with my twitch link I will be able to know that it will display both correctly or not. 

    • Upvote 8

  4. Hi,

     

    If you have too high of an average ping, you can try using a VPN.

     

    A VPN can make your connection a lot stabler and can reduce ping vis better routing.

     

    I have a friend who uses a VPN to connect from Japan to the ETS EU servers and he says if he doesn’t use the VPN his ping would be 300-400ms but with the VPN it is 270 to 230ms.

     

    Kind Regards,

    Sentinel.

    Trial Support 

    • Upvote 2

  5. Suggestion Name: Player Activity Map

    Suggestion Description: 

    So basically it shows a map that shows what countries players are coming from, this could be an interesting addition to TruckersMP.

     

    Additionally it would be cool if we could see the amount of players that are banned.

     

    I do realize that there is already an ets 2 live map but the different between that and this is that this will go by country not by where players are in the game world.

     

    And that's it, simple idea right? Maybe hard to implement.

    Any example images: zaPuN.jpg

    Why should it be added?: Because it would be interesting to look at.

     

     

     

     

     

    Thanks,

    Sentinel.

    Trial Support

    • Like 1
    • Upvote 4

  6. 40 minutes ago, rockeye7v2 said:

    its not sure what email it was is it because iam using the same  account name rockeye7v2

    Hi @rockeye7v2

     

    Please open a support ticket and we will be able to help you further.

     

    Kind Regards,

     

    Sentinel_

    TruckersMP Trial Support


  7. Hi,

     

    Your upload speed seems a little low and multiplayer uses upload speed, is this a new issue or have you had this issue for a long time (and ever since getting TruckersMP)?

     

    Also, are you using a wireless or wired connection? Please try wired and see if that has any effect.

     

    Additionally please ensure that if there are others on the network that they are not using the bandwidth.

     

     

     

     

    Kind Regards,

    Sentinel_

    TruckersMP Trial Support


  8. You may be having a connection problem, here are some things you can try to resolve the issue.

     

    1. Try turning your router off for 1 minute and then turning it back on and see if you still have connection problems

    2. Try clearing your DNS cache, follow this link for the guide https://documentation.cpanel.net/display/CKB/How+To+Clear+Your+DNS+Cache

    3. Try changing your DNS to Google's one and see if that has any effect https://www.techworm.net/2016/08/change-default-dns-google-dns-fast-internet-speeds.html

    4. Try re-setting your win-sock cache 

     

    step 1: click on windows search program and type "cmd" enter (run cmd as an admin, right click run as admin)

    step 2: once you're in, type "netsh winsock reset catalog" enter

    step 3: type "netsh int ip reset.log hit" enter

    step 4: restart your computer

     

    Reset your network adapter, firewall and DHCP.

     

    This page will guide you through what you need to do and explains for different Windows operating systems as you scroll down.

     

    https://kb.wisc.edu/page.php?id=6653

     

     

    You type 

     

    ·         netsh int ip reset reset.txt

    ·         netsh winsock reset

    ·         netsh advfirewall reset

     

    into a command prompt window

     


  9. Hi,

     

    I've tried refreshing the external contracts but the trailers just do not show up, on the first day of the event the trailers were loading but now they aren't.

     

    I haven't changed anything so i don't understand why they aren't showing up.

     

    Any help would be helpful or confirmation if this is a known bug for some? As I have seen other people complaining about the same issue. 

     

    Kind Regards,

     

    Sentinel

     

    I think it might be because I don't have the DLC or something?


  10. Is the computer still on when it changes to 'cable disconnected', does the computer restart it's self???

     

    What exactly happens?

     

     

    Install these two programs

     

    .NET Framework 4.7.2

    https://dotnet.microsoft.com/download/dotnet-framework-runtime

     

    VisualC++ 2015

    https://www.microsoft.com/en-us/download/details.aspx?id=48145

     

    Also re-install your graphics drivers with DDU, https://www.guru3d.com/files-details/display-driver-uninstaller-download.html

     

    Select 'clean and restart'. Have the GPU update downloaded and ready on your desktop or anywhere to install when the computer reboots.

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